Glen Dhliwayo
Rotterdam
Summary
A digital media expert experienced in developing communication strategies, social media management, web publishing, and content creation. Demonstrated capacity in managing and developing global digital media campaigns, and supporting communication functions of organisations.
Overview
4
4
years of professional experience
Work History
Senior Account Manager
Global Office Consulting
London (Remote)
02.2022 - 07.2023
- In February 2022, I was promoted, following a successful performance and delivery for clients in the previous year.
- In addition to my previous duties, I now handled a wider span of client management responsibilities and provided more leadership and management within teams.
Account Manager
Global Office Consulting
London (Remote Work)
01.2021 - 01.2022
- Led GOC’s digital communications programmes and managed a portfolio of 4 accounts.
- Managed clients' digital assets: website, social media, content production and scheduling, and monitoring and evaluating channel performance.
- Developed and managed campaigns for clients.
- Developed digital media strategies for four organisations.
- Supported digital monitoring and reporting by providing Google Analytics reports and CiviCRM reports for downloaded products, event sign-ups, and email blasts.
- Contributed to newsletters and blog posts.
- Created, Reviewed and Scheduled content for clients' social media channels.
Volunteer Coordinator
Independent Domestic Abuse Services (IDAS)
York
11.2019 - 12.2020
- Developed and implemented IDAS’s Volunteer Communications Strategy, whose objectives were to recruit, manage, train, and support volunteers online.
- Managed the volunteer section of IDAS’s website .
- Introduced a revised and simpler online application system for volunteers which reduced the length of volunteer application process by 2 weeks.
- Developed a new volunteer core-training programme, webinars and other volunteer targeted bite-size trainings which are available online
Education
Master of Arts - Public Administration And Public Policy
University of York
York, United Kingdom01.2021
Master of Engineering - Communications And Information Systems Engineering
Beihang University
Beijing11.2018
Bachelor of Technology - Electronic Engineering
Harare Institute of Technology
Harare, Zimbabwe10.2014
Skills
- Social media management (Twitter, Instagram, LinkedIn, Facebook)
- Facebook Paid Ads
- HootSuite, CoSchedule
- MailChimp, CiviCRM, SurveyMonkey
- WordPress, Drupal
- Content curation
- Copywriting
- Channel management
- Google Analytics
- Zoom, Restream
Timeline
Senior Account Manager
Global Office Consulting
02.2022 - 07.2023
Account Manager
Global Office Consulting
01.2021 - 01.2022
Volunteer Coordinator
Independent Domestic Abuse Services (IDAS)
11.2019 - 12.2020
Master of Arts - Public Administration And Public Policy
University of York
Master of Engineering - Communications And Information Systems Engineering
Beihang University
Bachelor of Technology - Electronic Engineering
Harare Institute of Technology
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