Giorgia Maria Gugliotta
Maastricht,Netherlands
Summary
Dynamic professional with a strong foundation in customer service and food preparation, complemented by bartending expertise. Demonstrates leadership potential through effective peer collaboration and constructive feedback, fostering a positive team environment. Skilled in training and development, with excellent organisational and time management abilities. Proficient in Microsoft Office and social media platforms, enhancing communication and teamwork capabilities. Aspires to leverage these skills towards continued growth in the Migration field.
Overview
2026
2026
years of professional experience
Work History
Crew member
Sicilery
Maastricht, Limburg
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Provided personalised customer service fostering loyalty amongst clients.
Crew member and trainer
With Love Burrito
Maastricht, Limburg
05.2024 - Current
- Participated in regular stock takes helping manage supplies efficiently.
- Upheld company reputation through high-quality cleaning services.
- Adhered strictly to safety guidelines during all cleaning activities.
- Developed employee skills by delivering comprehensive training programmes.
- Ensured consistent quality for customer satisfaction by adhering to strict cooking procedures.
- Work under pressure with high number of costumers per day
Babysitter and Dogsitter
Ongoing – various families
Maastricht, NL
01.2023 - 04.2025
- Received positive feedback from parents due to exceptional babysitting service provided consistently.
- Created fun-filled holiday programmes keeping children entertained throughout the break.
- Demonstrated flexibility regarding scheduling needs resulting in high levels of parent satisfaction.
- Maintained healthy eating habits by preparing nutritious meals and snacks.
- Provided safe and engaging environment by organising creative activities for children
Secretary
M.S.Z.V. Tiburòn
Maastricht, Limburg
09.2023 - 09.2024
- Performed data entry tasks; ensured accurate record keeping within the company database.
- Facilitated efficient communication by managing correspondence via post and email.
- Utilised Microsoft Office and Excel Suite skills to create crisp presentations and detailed spreadsheets.
- Scheduled appointments for executive management team.
- Writing on the Team journal
Waitress
Pizzeria Napoli
Maastricht, NL
01.2022 - 05.2023
- I took orders, prepared cocktails, took care of the customers, and rearranged after the service. Plus, I learned how to deal with the payment and cash duties.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Advanced team efficiency by assisting in training new waitstaff members.
- Accommodated special event needs, provided customised services for parties.
Cleaning Lady
Hilton Hotel
Giardini Naxos
01.2022 - 12.2022
Waitress
Ristorante Valentino
Giardini Naxos , Italy
05.2022 - 09.2022
- Collaborated with kitchen staff to ensure order accuracy.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Utilised professional communication skills to resolve customer complaints.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
Bartender
Chiosco Siculo
Giardini Naxos, Italy
05.2020 - 09.2021
- In my summer work experience, I took orders, prepared cocktails, and rearranged after the service.
- Handled cash transactions securely minimising risk of theft or fraud.
- Implemented new cocktail recipes by researching current trends in the industry.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
Bartender
Sikelia
Giardini Naxos
01.2019 - 12.2019
- This was my first experience; I helped my colleagues in the rearrangement of the tables (mise an place) and the preparation of cocktails.
Education
Bachelor of Arts - EUROPEAN STUDIES
Maastricht University
Maastricht, Limburg 09.2022 -
High School - Classical Studies
Liceo Classico Caminiti-Trimarchi
Santa Teresa di Riva, SicilySkills
- Leadership potential
- Constructive feedback
- Peer collaboration
- Customer Service
- Food preparation
- Training and Development
- Strong organizational and time management abilities
- Excellent teamwork and communication skills
- Proficient in Microsoft Office (Word, PowerPoint and Excel, SPSS and social media platforms
- Bartending and customer service experience
Languages
Italian
Proficient (C2)
English
Advanced (C1)
French
Intermediate
Address
- Via Ticino, 25, Giardini Naxos, Sicily, Italy
- Schaliedekkersdreef, 46 d, Maastricht, Limburg, 6216 RW, NL
Affiliations
- Competitive swimming
- Volunteering and working with children
- Cross-cultural communication
Timeline
Crew member and trainer
With Love Burrito
05.2024 - Current
Secretary
M.S.Z.V. Tiburòn
09.2023 - 09.2024
Babysitter and Dogsitter
Ongoing – various families
01.2023 - 04.2025
Bachelor of Arts - EUROPEAN STUDIES
Maastricht University
09.2022 -
Waitress
Ristorante Valentino
05.2022 - 09.2022
Waitress
Pizzeria Napoli
01.2022 - 05.2023
Cleaning Lady
Hilton Hotel
01.2022 - 12.2022
Bartender
Chiosco Siculo
05.2020 - 09.2021
Bartender
Sikelia
01.2019 - 12.2019
Crew member
Sicilery
High School - Classical Studies
Liceo Classico Caminiti-Trimarchi
Similar Profiles
BERIN YESILBERIN YESIL
Europe Demand Manager at ENVALIOREurope Demand Manager at ENVALIOR
Lauryn DohertyLauryn Doherty
Science Correspondent at Medical News BulletinScience Correspondent at Medical News Bulletin
Sarah IkpiSarah Ikpi
Sales Assistant at Stradivarius, InditexSales Assistant at Stradivarius, Inditex
Sofia ErkenSofia Erken
Crew Member/Crew Team Member at Frozen Custard FactoryCrew Member/Crew Team Member at Frozen Custard Factory
Shawn HendricksShawn Hendricks
Service Crew Member, Lawn Service/Maintenance Crew Member at Joko Lawn ServicesService Crew Member, Lawn Service/Maintenance Crew Member at Joko Lawn Services