Galina Kuklenko

Product Manager responsible for global historical traffic products (Traffic Speed Patterns and Traffic Density) aiming to improve estimated travel times (ETAs) for drivers and B2B customers.

● Led product launch process of 2 new products to expand product portfolio (vision and strategy, pricing, go-to-market, stakeholder alignment, cross-functional collaboration, giving webinars on ETA topic).

● On-boarded new customers and increased product revenue by 20%

● Installed OKR process to align product development around objectives and key results.

● Defined key metrics and installed end-to-end measuring of data product on routing application.

● Led product discovery and UX research to identify key areas of focus

● Pivoted product (Traffic Density) into a new market and increased its revenue by 50%.

• PM in TomTom Maps division for Points of Interest product used by business customers in automotive, travel and geo-marketing industries.
• Led product development for Europe region and new product features globally.
• Crafted Points of interest differentiated product offering to improve Driver user experience and rolled- out globally (through user research and usage analytics).
• Increased operational efficiency by exploring innovative ways to achieve higher level of quality,
• Initiated and launched new product offering for truck navigation (+ 2 big automotive customers and strategic opportunities to grow revenue in a new market segment) and for drivers of electrical vehicles (+10 automotive customers)
• Initiated and led redesign (from concept to launch) of legacy features in product portfolio to increase usage and customer satisfaction.

• EPAM is a leading outsourcing company in software development in Ukraine.
• I was supporting these clients to launch new software products based on new ATG technology: Telefónica O2 online selfcare, B&Q DYI e-Commerce.
• Led requirements elicitation and facilitation between key stakeholders on customer side and software engineers Aligned software development and Quality Assurance to successfully launch new products.

• Intego Group is a B2B software outsourcing agency.
• I was supporting these clients to create new digital products for their end users: Volksbank Austria, Mercedes-Benz Financial Services, PNI media.
• Collaborated with customers, software engineers and project stakeholders to ensure project successful closeout.
• Supported software development and testing with appropriate documentation (use cases, user stories, requirements documents, UML diagrams, UI prototypes, user acceptance criteria, test plans and test cases).

• Client: US based MedeAnalytics, a web-based application service provider platform offering innovative business intelligence and analytical tools for the healthcare performance management.
• Led a team of technical writers (4 people) Delivered technical and customer facing types of documentation.