Gaia Licari
The Hague,ZH
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Front Desk Receptionist
EasyHotel The Hague-Scheveningen
2023.05 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cluster Store Manager
Freetto B.V.
2022.08 - 2023.03
- Improved customer satisfaction levels by emphasizing on exceptional service and staff training.
- Promoted a culture of continuous learning among staff members, offering ongoing training and development opportunities to keep employees engaged and updated on industry trends.
Cashier
Coop
2021.11 - 2022.08
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Shop Assistant
Tobacco Store
2021.08 - 2021.10
- Completed daily tasks accurately and on-time to support shop needs.
- Provided customer service.
- Checked incoming orders and organized new stock.
Packaging Operator
Ergon Group Srl
2021.05 - 2021.07
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Used pallet jacks to safely move product and materials.
Production Worker
Bettina
2020.09 - 2020.10
- Organized work to meet demanding production goals.
Secretary
Accountant's Office
2016.01 - 2018.07
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Education
No Degree - Foreign Languages Applied To Economics And Law
Université Nice-Sophia-Antipolis
Nice, FranceHigh School Diploma -
Marco Polo - Communication And Marketing
Italy2019-07
Skills
- Customer service
- Problem-solving skills
- Team collaboration
Certification
- BHV – Emergency Response Officer
First aid, evacuation procedures, fire extinguishing, CPR
In-house emergency response training and alerting emergency services.
- English certificate C1
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Timeline
Front Desk Receptionist
EasyHotel The Hague-Scheveningen
2023.05 - Current
Cluster Store Manager
Freetto B.V.
2022.08 - 2023.03
Cashier
Coop
2021.11 - 2022.08
Shop Assistant
Tobacco Store
2021.08 - 2021.10
Packaging Operator
Ergon Group Srl
2021.05 - 2021.07
Production Worker
Bettina
2020.09 - 2020.10
Secretary
Accountant's Office
2016.01 - 2018.07
No Degree - Foreign Languages Applied To Economics And Law
Université Nice-Sophia-Antipolis
High School Diploma -
Marco Polo - Communication And Marketing