Summary
Overview
Work History
Education
Skills
Training
Languages
Personal Information
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic
Gabriella Faieta

Gabriella Faieta

Dublin

Summary

Accomplished International Operational and Functional Consultant with over 15 years of experience in Business Process Management. Demonstrates a results-oriented approach to operational resilience, strategic analysis, successfully optimizing processes and enhancing productivity, identify vulnerability and create remediation plans. Expertise in data-driven decision-making has led to substantial cost reductions while fostering cross-functional collaboration to meet organizational goals. Aiming to further leverage analytical skills to streamline processes and support business success.

This gives me the necessary openness and expertise for managing and planning complex projects from ideation through final execution. Combining methodology skills and the technical experience, I can work in different environment and projects and become a trustworthy advisor for customers

Overview

15
15
years of professional experience
5
5
Certification

Work History

Operational Resilience and BPM Consultant

Axa
Dublin
06.2024 - Current
  • Accelerate BPM implementation with ARIS Enterprise, tailored to AXA specific needs and offering flexibility in deployment options for optimal control
  • Define best practice modelling conventions, configure the modelling database, and assign roles and privileges for key user groups to ensure effective governance
  • Activate process governance
  • Identify all important business services, map all supporting processes to delivery those important business services, including 3rd parties
  • Support to Discover and Document Enablers

Lead Business Architect/Operational Resilience

HSBC
London
12.2022 - Current
  • Support to design Important Business Catalogue Governance and management and how to measure the impact tolerance
  • Train and support how to map all the supporting processes to deliver IBS's
  • Support in the discovery and map all the enablers
  • Implement Business Architecture Catalogue and Governance in ARIS (i.e
  • Service Catalogue, Value Streams, Capabilities)
  • Implement Colibra Integration for Data Usage
  • Enable portfolio level reporting of BAF against standards
  • Design Process Governance
  • Enable attestation (i.e
  • Operational Resilience, SOX)
  • Collaborate with product owners, business process architects, technical lead and data leads to define detail ARIS solution designs, ensure that solutions are aligned with ARIS platform architecture and roadmap, to ensure that meet HSBC regulatory and compliance requirements, reference architecture and overall enterprise architecture
  • Translate requirements into actionable ARIS solutions development influencing service direction
  • Skills: Retail Banking, Banking and Securities, Payments, Operational Resilience Business Analysis (BA), Business Process Analysis (BPA), Business Process Management (BPM), Effective Questioning, Presentation skills, stakeholders management

Principal Consultant

Software AG
London/Dublin
08.2010 - Current

Functional and Operational Consultant to support customers implementing ARIS for multiple use cases: Business Process Management (BPM), Governance, Risk and Compliance, Operational Resilience, Business Intelligence, and Continuity.
Key Customer Projects:

GRC Business Consultant

ING
Amsterdam
07.2020 - 07.2024
  • ING implemented as part of their operational control framework a solution to monitor the performance of their controls in each of ING entities and take remediation measures in case that any control is no performing as expected or need to be changed/updated based on business/compliance framework
  • Support ING to set up the control framework and the respective workflow to monitor them including multiple dashboards and initial implementation of DORA across ING Entities
  • ARIS Compliance Management with ARIS Risk & Compliance Manager, ARIS Architect, ARIS Aware, ARIS Business Process Modelling, ARIS Connect, ARIS Connect Designer, ARIS Risk & Compliance Manager (ARCM)

BPM Consultant

Invesco
London
12.2022 - 08.2021
  • As BPM consult, support to transform Invesco to be a 'Process Driven' organisation - linking strategy directly to the execution of their key E2E Business Processes
  • Definition & Promotion of Architectural Standards across Organization
  • Development of the Capability (Infrastructure, Tools and Functionality)
  • Development of a Governance Structure to Sustain the Model
  • Enablement of the Organization- Capability adoption through training/handholding
  • Supporting BAU- Functional and Technical

TDC Erhverv
Copenhagen
01.2018 - 10.2018
  • Implement ARIS with GDPR extension, design the solution aligned with requirements, document the solution and support end users

BPA/GRC Business Consultant

Outokumpu Risk and Compliance
Helsinki
01.2020
  • Requirement specification for GRC Implementation
  • Design documentation for functional and operational GRC framework
  • Application enablement
  • Test execution support
  • Business Process Analysis (BPA)
  • Dashboard Configuration
  • Enterprise Architecture - EA
  • Business Process Management
  • GDPR Implementation

Education

Master of Science - European Business

ESCP Business School
London
01-2006

Master of Science - International Business

Tec De Monterrey
Monterrey
01-2006

Bachelor of Science - Industrial Engineering

Tec De Monterrey
Monterrey
12-2002

Skills

  • Retail banking
  • Commercial Banking
  • Payments
  • Operational Resilience
  • Risk Management Expertise
  • Business Continuity and Strategic Planning
  • Simulations and Recovery Plans
  • Business Analysis (BA)
  • Business Process Analysis (BPA)
  • Business Process Management (BPM)
  • Effective questioning
  • Presentation skills
  • Stakeholder management

Training

  • Certificate in Governance of Enterprise IT, ISACA
  • Operational Resilience/Business Continuity, BCI

Languages

  • English, Proficient
  • French, Advanced
  • Italian, Native
  • Portuguese, Advanced
  • Spanish, Native

Personal Information

Title: Principal Consultant

Affiliations

  • Martial Art - Honor as Student of the Year 2024
  • Cooking and Baking
  • Fermentation of Food

Languages

Spanish
First Language
Italian
Proficient (C2)
C2
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Portuguese
Upper Intermediate (B2)
B2

Accomplishments

  • Cheers and Champs-HSBC Synergy Squad Team Award 2023
  • 120% Overachievement Bonus

Certification

Archimate

ARIS Certified Business Process Administrator

ARIS Certified Risk & Compliance Manager

CGEIT (Certificate in Governance of Enterprise IT, ISACA)

ITIL 4 Foundations

Lean Six Sigma - Yellow Belt

Timeline

Operational Resilience and BPM Consultant

Axa
06.2024 - Current

Lead Business Architect/Operational Resilience

HSBC
12.2022 - Current

BPM Consultant

Invesco
12.2022 - 08.2021

GRC Business Consultant

ING
07.2020 - 07.2024

BPA/GRC Business Consultant

Outokumpu Risk and Compliance
01.2020

TDC Erhverv
01.2018 - 10.2018

Principal Consultant

Software AG
08.2010 - Current

Master of Science - European Business

ESCP Business School

Master of Science - International Business

Tec De Monterrey

Bachelor of Science - Industrial Engineering

Tec De Monterrey
Gabriella Faieta