Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Afonso De Freitas

Summary

Dynamic and detail-oriented professional with extensive experience at Medtronic, excelling in quality control and customer service. Proven track record in ensuring compliance with safety standards and enhancing client satisfaction through effective communication and reliability. Skilled in managing dangerous goods and maintaining cleanliness, while demonstrating patience and empathy in all interactions.

Overview

30
30
years of professional experience

Work History

Ship/Rec/Store Clerk ||

Medtronic
03.2025 - Current
  • Valued Added Service
  • 100% Checks
  • Sanction Country's
  • Check Products to Guarantee Standards
  • Dangerous Goods
  • Temperature Control Items
  • Consolidation
  • Legacy Shipment
  • Packing/Picking
  • BHV


Quality Control Team

CEVA Logistics
11.2022 - 12.2024
  • Sanction Country's
  • Checks And 100% Checks To Address Non-Confirms
  • Active Daily KPI
  • Guarantee Standards of The Items
  • Identified Quality Issues
  • Evaluate Products Against Paperwork

All Round Operator

CEVA Logistics
09.2020 - 11.2022
  • Mentor
  • Dangerous Goods Trainer
  • Valued Added Service
  • Trolley Prep
  • Packing/Picking
  • Temperature Control Items
  • BHV

Warehouse Operator Outbound

CEVA Logistics
10.2017 - 09.2020
  • Mentor
  • Dangerous Goods Trainer
  • Valued Added Service
  • Trolley Prep
  • Packing/Picking
  • Temperature Control Items

Costumer Service

CLS
05.2013 - 02.2016
  • Deal With Bills and Arrange Payments
  • Contact With Clients
  • Arrange Requests
  • Arrange All Documents Needed For The Delivers/Shipments

Costumer Service

BSTAR
09.2009 - 12.2011
  • Dealing with Request
  • Contact Clients
    Documents Required To Arrange Delivers Or Shipments

Costumer Service

Barclays
01.1995 - 08.1999
  • Handle Costumer Information And Create Files Of Clients
  • Arrangements Regarding Request
  • Arranging Documents Required
  • Contact Client

Education

High School Diploma -

Braamcamp School
Pontinha-Odivelas
06-1990

Skills

  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Reliability and punctuality

Languages

English
Upper intermediate (B2)
Spanish
Elementary (A2)
Portuguese
Advanced (C1)

Timeline

Ship/Rec/Store Clerk ||

Medtronic
03.2025 - Current

Quality Control Team

CEVA Logistics
11.2022 - 12.2024

All Round Operator

CEVA Logistics
09.2020 - 11.2022

Warehouse Operator Outbound

CEVA Logistics
10.2017 - 09.2020

Costumer Service

CLS
05.2013 - 02.2016

Costumer Service

BSTAR
09.2009 - 12.2011

Costumer Service

Barclays
01.1995 - 08.1999

High School Diploma -

Braamcamp School

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Gabriela Afonso De Freitas