Fumi Osada
Summary
With over six years of experience in management in the iron and steel industry, I have developed strong skills in customer experience, leadership, problem-solving, and creativity. I am a reliable personal assistant. I supported Chief Regional Officer with a highly organized and consistently anticipates needs of Chief Regional Officer and coordinated various projects and events with countries in ASEAN region. I am detail-oriented administrative professional with superb people-skills and public relations experience.
I am currently the head of the non-food department at Japan Trends, where I am passionate about providing workable solutions and creating memorable experiences for our clients. I also have a strong background in education and language. I love language learning and I have communication skills in Japanese, English, Chinese, and Bahasa Malaysia, and an intermediate level of Dutch. I enjoy working with diverse and multicultural teams and exploring new challenges in the hospitality and education fields.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HEAD OF NON-FOOD DEPARTMENT
Japan Trends
09.2023 - Current
- Streamlined reporting processes to provide clear visibility into department performance metrics for easy analysis by upper management.
- Prepared approximately 50 detailed data of customer order for management to clarify existing trends and review sales and inventory data.
SENIOR ASSISTANT REGIONAL OFFICER
The Japan Iron and Steel Federation South East Asia Regional Office
04.2021 - 04.2022
- Maintaining relationships with international steel associates
- Promoted cooperation with steel industry in the region via the interaction with ASEAN to facilitate steel trade between Japan to discussed issues on mandatory standard, import license, steel import/export trend.
- Expanded area of study of the regional office not only among ASEAN but to India.
- Engage in collaborating with senior management to drive improvements for work from home environment during Pandemic in 2020.
ASSISTANT REGIONAL OFFICER
The Japan Iron and Steel Federation South East Asia Regional Office
03.2015 - 03.2021
- Research and tracking trends of iron and steel market trends
- Compile data and report during quarterly meeting to iron and steel companies in ASEAN
- Maintained inventory records and compiled statistical data
- Supported technical training program in Japan featured Japan's High Performance Steel Products (Feature, Key Performance Indicator of Production Process and R&D).
INVESTIGATION TEAM LEADER
The Japan Iron and Steel Federation South East Asia Regional Office
04.2017 - 05.2017
- Negotiate strategies, giving recommendations and arranged a study trip for a construction company to study about railway development in Japan.
- Coordinated 1-week study and training trip to Japan with the Malaysian iron and steel government organization on the development of standardization of steel products in Japan Industry
INTERNSHIP
Shangri-la Hotel Tokyo
03.2014 - 06.2014
- Worked closely with management to prioritize hotel needs and assisted with creating campaign.
- Introduced proposals and making recommendations to supervisors regarding hospitalization process of guest relations in an executive lounge.
- Maintained database of customer accounts and simple financial reports
- Inspected inventory and goods, updating relevant spreadsheets and documents.
Education
BACHELOR IN INTERNATIONAL HOSPITALITY MANAGEMENT -
Taylor's University
Subang Jaya, Selangor11.2014
Skills
- Bookkeeping and Accounting
- Reports and Financial Statements
- Records Management Databases
- Operational Efficiency and organizational Skills
- Public Speaking
- Expense Tracking
- Team Leadership
- Meeting Facilitation
- Financial Administration
- Project Management Abilities
Certification
- Bachelor of International Hospitality Management (Honours)
- WSET Level 2 Award in wines and spirits (QCF)
- L'examen de compétences professionnelles de niveau technicien supérieur hôtellerie, Option Mercatique et Gestion Hôtelière avec les félicitations du jury
Languages
Japanese
Native language
Chinese (Mandarin)
Proficient
C2
English
Proficient
C2
Malay
Advanced
C1
Dutch
Intermediate
B1
Awards Honours
Dean's List for all 6 Semesters
Extracurricular Activities
Charity Fundraising Event for House of Joy Orphanage
Timeline
HEAD OF NON-FOOD DEPARTMENT
Japan Trends
09.2023 - Current
SENIOR ASSISTANT REGIONAL OFFICER
The Japan Iron and Steel Federation South East Asia Regional Office
04.2021 - 04.2022
INVESTIGATION TEAM LEADER
The Japan Iron and Steel Federation South East Asia Regional Office
04.2017 - 05.2017
ASSISTANT REGIONAL OFFICER
The Japan Iron and Steel Federation South East Asia Regional Office
03.2015 - 03.2021
INTERNSHIP
Shangri-la Hotel Tokyo
03.2014 - 06.2014
BACHELOR IN INTERNATIONAL HOSPITALITY MANAGEMENT -
Taylor's University
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