FULYA ERDEM

• Completed a comprehensive training program in Microsoft Power BI for data analysis, achieving a 95% success rate in practical assessments and projects.
• Gained proficiency in creating interactive dashboards, reports, and visualizations, leading to a 20% improvement in data interpretation efficiency for decision-making scenarios.
• Applied analytical skills to interpret data and derive actionable insights, contributing to a 15% enhancement in project deliverables accuracy and clarity.
• Developed a strong understanding of data modeling, query writing, and data transformation processes, enabling a 30% reduction in data preparation time during projects.
• Collaborated in group projects to analyze real-world datasets, presenting findings using Power BI tools and securing a 100% project completion rate.
• Transformed data by writing queries on Power BI DAX, optimizing complex calculations and increasing query efficiency by 25%.
• Extracted PostgreSQL data from AWS, SAP, and ServiceMAX to Power BI, ensuring 98% data integrity throughout the pipeline.
• Cleaned and transformed diverse sources of data, preparing them for merging and predictive analysis, which resulted in a 20% improvement in data readiness for machine learning models.

Taxture Global, a member of Andersen Global in the Netherlands

• Provided support to finance and back-office functions, including CRM, leading to a 20% improvement in operational efficiency by streamlining workflows and enhancing system integration.
• Managed customer acceptance portfolio (CDD) and ensured compliance with regulatory standards, reducing risk exposure by 15% through meticulous documentation and process adherence.
• Arranged cash flow and procurement, optimizing cash management and procurement cycles, resulting in a 10% cost reduction in vendor negotiations and payment terms.
• Led credit control and dispute resolution, achieving a 25% decrease in outstanding payments and improving cash flow predictability.
• Directly reported to the Director of Finance and Compliance, providing actionable insights and ensuring 100% compliance with internal audit requirements and regulatory frameworks.

• Led a team of two top-performing commercial bankers accountable for expanding client relationships, achieving a 20% increase in client retention and cross-selling other bank products and services, while ensuring compliance with the bank, regulatory, and credit standards.
• Served as the reliable partner of the Commercial Banking team, providing accurate service and active support to ensure retention of valuable commercial clients by contacting clients directly, resulting in a 15% improvement in portfolio management efficiency.
• Established successful partnerships with Vodafone, THY, and TURKCELL, driving operational excellence and reducing potential risk exposure by 25% through effective risk management practices, timely audits, and verifications.
• Leveraged process improvement by recommending remedies to deficiencies and exceptions, leading to a 10% reduction in operational delays while identifying new sales and marketing opportunities to boost profitability.
• Expertly performed swift and transfer validation for amounts beyond the standard threshold, reducing errors by 30%, and ensured contract compliance through loan facility reviews and annual client account assessments.

• Upon returning from maternity leave, I was appointed as an Assistant Manager at another corporate branch of the same bank, where my responsibilities increased, leading to a 30% growth in customer portfolio management efficiency.
• Focused on customer sales, achieving a 20% increase in cross-selling of banking products by identifying and addressing client needs effectively.
• Conducted new and existing customer visits, resulting in a 15% improvement in customer retention rates and strengthening long-term client relationships.
• Prepared customer analysis reports on profitability ratios, contributing to a 10% rise in branch profitability through better decision-making and targeted strategies.