Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist

Franllelys N. Soler Rosario

Utrecht

Summary

Motivated and detail-oriented Creative Business student with a strong background in project management and collaboration. My exposure to diverse cultures has fostered adaptability and resilience, enabling me to thrive in dynamic environments. With a proactive and inquisitive mindset, I excel in teamwork, utilizing strong communication and problem-solving skills to contribute effectively to cross-functional projects. Eager to apply my creativity and analytical abilities to develop impactful solutions.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Shift Leader

Chidoz
04.2023 - 08.2023
  • Managed inventory and coordinated orders based on customer demand.
  • Supervised store opening and closing, and ensured compliance with safety regulations.
  • Trained new employees, monitored performance, and implemented corrective actions to improve efficiency.
  • Prepared shift reports and maintained regular communication with supervisors.
  • Exercised effective leadership to maintain a safe, productive, and positive work environment.

Assistant Manager

Five Guys
04.2021 - 03.2023
  • Trained and developed staff, creating training programs and supporting team growth across multiple departments.
  • Supervised daily operationsto ensure quality, service, and performance expectations were consistently met.
  • Scheduled projects and managed KPIs, aligning team performance with company goals.
  • Optimised employee schedules by balancing company needs with staff preferences and availability.
  • Resolved customer complaints to improve satisfaction and foster positive experiences.
  • Managed inventory and vendor relations, ensuring accurate stock levels and timely deliveries.
  • Oversaw store opening, closing, and shift changes, ensuring smooth transitions and successful operations.
  • Utilised Crunchtime for inventory and performance tracking to streamline workflow and decision-making.

Education

Creative Business -

Hogeschool Utrecht
Sep 2022 - 06.2026

High School Diploma - Humanities and Social Sciences

I.E.S. Rafael Puga Ramón
Sep 2013 - 05.2019

Skills

Project management

Certification

VWO Mathematics A, Boswell-Bèta (2020)

Languages

Spanish
Native language
English
Advanced
C1
Galician
Advanced
C1
Dutch
Beginner (A1)

Timeline

Shift Leader

Chidoz
04.2023 - 08.2023

Assistant Manager

Five Guys
04.2021 - 03.2023

Creative Business -

Hogeschool Utrecht
Sep 2022 - 06.2026

High School Diploma - Humanities and Social Sciences

I.E.S. Rafael Puga Ramón
Sep 2013 - 05.2019
Franllelys N. Soler Rosario