Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Franklin Noe Zapata Lazo

Franklin Noe Zapata Lazo

Groningen

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work history

Medical interpreter Training

Levanter group
Tegcigalpa, Francisco Morazan
2025.05 - 2025.10
  • Served as a bridge between language barriers at health education events, facilitating community participation.
  • Augmented trust between physician and non-English speaking patients through effective interpretation services.

Tech Support Over the phone

Comcast Telecommunications (USA)
Tegucigalpa Honduras, Francisco morazan
2024.02 - 2025.04
  • Executed day-to-day duties with precision, ensuring consistent service quality.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Completed tasks within tight deadlines, contributing to overall team productivity.
  • Applied critical thinking to analyse problems, assess solutions, and make informed decisions.

Sales agent

Allied Global (travel pass group)
Tegucigalpa Honduras, Francisco Morazan
2023.08 - 2023.12
  • Resolved customer complaints promptly, enhancing overall customer satisfaction and loyalty.
  • Developed customised sales pitches addressing individual client needs, resulting in increased engagement.
  • Delivered presentations at company meetings to communicate progress and outline future strategies.

Hospitality & events assistant

Hotel Marriott
Tegucigalpa, Francisco Morazan
2014.03 - 2021.08
  • Coordinated menu planning, enhancing food service quality at events.
  • Supported event planning for seamless execution of corporate functions.
  • Provided comprehensive assistance in organising diverse events such as weddings, corporate seminars and festive parties.
  • Ensured smooth hotel operations during peak holiday season.

Education

Bach Promotion Social - General planning and Rural and social development.

Gonzalo G Rodrigez
La Masica Atlantida Honduras
2002.02 - 2008.11

Certificate of Higher Education - Sales Techniques & different type of clients

Allied Global
Tegucigalpa Honduras
2023.11 - 2023.11

Skills

  • Efficient note taking
  • Intercultural competence
  • Confidentiality upholding
  • Multilingual fluency
  • Self-discipline
  • Empathetic communication
  • Technical translation
  • Discretion and confidentiality
  • Ethical judgement
  • Diplomatic communication

Languages

English
Advanced (C1)
Spanish
Proficient (C2)
Dutch
Beginner

Affiliations

  • Sports,Read,work and Family.

Timeline

Medical interpreter Training

Levanter group
2025.05 - 2025.10

Tech Support Over the phone

Comcast Telecommunications (USA)
2024.02 - 2025.04

Certificate of Higher Education - Sales Techniques & different type of clients

Allied Global
2023.11 - 2023.11

Sales agent

Allied Global (travel pass group)
2023.08 - 2023.12

Hospitality & events assistant

Hotel Marriott
2014.03 - 2021.08

Bach Promotion Social - General planning and Rural and social development.

Gonzalo G Rodrigez
2002.02 - 2008.11
Franklin Noe Zapata Lazo