Frankie Modugno
Amsterdam,NH
Summary
Versatile Professional with Expertise in Retail Sales, Office Management, Interpersonal Skills, Research and Writing
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Retail Sales Consultant
ReLove Exchange
01.2021 - Current
- Providing exceptional customer service by greeting and assisting customers in finding the perfect vintage pieces
- Educating customers on the unique features and history of vintage clothing items
- Assisting with inventory management, including restocking shelves and organizing merchandise displays
- Maintaining cleanliness and organization throughout the store to create an inviting shopping environment
- Monitoring and replenishing stock levels to ensure product availability
- Collaborating with team members to achieve sales goals and promote special promotions or events
- Handling customer inquiries, feedback, and returns in a professional and courteous manner.
Community Associate
Weelhouse
05.2019 - 09.2019
- Event Coordination: Assist in planning, organizing, and promoting community events, workshops, and meetups to facilitate networking opportunities and knowledge sharing among community members
- Member Support: Provide support and assistance to community members, answering questions, addressing concerns, and facilitating connections to resources or assistance as needed
- Space Assessment: Conduct assessments of existing spaces to identify inefficiencies, safety hazards, and opportunities for improvement in organization and layout.
Office Manager
Glassworks
08.2018 - 01.2019
- Provide assistance to the production team in various tasks to ensure the smooth running of projects and productions
- Assist in scheduling meetings, appointments, and production activities, and ensure that deadlines are met
- Coordinate logistics for productions, including arranging transportation, securing permits, and organizing accommodation for crew and talent
- Plan and coordinate office events, team-building activities, and celebrations
- Conduct facility management duties, including maintenance, repairs, and space planning
- Monitor and ensure compliance with health and safety regulations
- Serve as a point of contact for internal and external partners, addressing inquiries and resolving issues
- Collaborate with cross-functional teams to support company-wide initiatives and projects
- Analyze and report on office performance metrics, identifying areas for improvement
- Provide training and support to office staff on relevant tools, processes, and procedures.
Front Desk Coordinator
Glassworks
01.2018 - 08.2018
Office Manager replacement
Alchemy
07.2017 - 10.2017
- Office Operations: Implementing and refining office procedures to enhance efficiency, troubleshoot operational challenges, and maintain a smooth workflow
- On-Site Assistance: Provide on-site support during events, including assisting with attendee registration, directing guests, and addressing any immediate needs or issues that arise
- Inventory Management: Overseeing inventory levels of office supplies, equipment, and furniture, and coordinating with vendors for replenishment when necessary.
Executive Assistant and Office Manager
12H Cycling Marathon
06.2015 - 02.2017
Office Assistant Intern in the Humanistic Department
Università degli Studi di Torino
09.2014 - 04.2015
English Teacher - "Scuola dei Compiti" Project
Università degli Studi di Torino
03.2014 - 06.2014
Education
Bachelor's degree, English, French, Anglo-American Literature, English Literature, French Literature - Foreign Languages and Literatures, General
Università degli Studi di Torino
Skills
Project Management
Logistics Management
Event Production
General Office Work
Production Planning
Specialty Retail
Customer Service
Organizational Skills
Certification
IELTS 7.5 - British Council, 2016-06-01, 2018-06-01
Timeline
Retail Sales Consultant
ReLove Exchange
01.2021 - Current
Community Associate
Weelhouse
05.2019 - 09.2019
Office Manager
Glassworks
08.2018 - 01.2019
Front Desk Coordinator
Glassworks
01.2018 - 08.2018
Office Manager replacement
Alchemy
07.2017 - 10.2017
Executive Assistant and Office Manager
12H Cycling Marathon
06.2015 - 02.2017
Office Assistant Intern in the Humanistic Department
Università degli Studi di Torino
09.2014 - 04.2015
English Teacher - "Scuola dei Compiti" Project
Università degli Studi di Torino
03.2014 - 06.2014
Bachelor's degree, English, French, Anglo-American Literature, English Literature, French Literature - Foreign Languages and Literatures, General
Università degli Studi di Torino