Francis Gyasi
St. John's
Overview
6
6
years of professional experience
Work History
Graduate Assistant
Political Science Department
01.2023 - 01.2024
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Served as liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
- Facilitated student success by identifying areas of improvement and providing constructive feedback on assignments and exams.
Office Administrative Assistant
Holiday Inn Express Hotel
01.2021 - 01.2023
- Received and distributed incoming mail and digital correspondence.
- Maintained scheduling and event calendars for staff meetings, parties and important deadlines.
- Updated databases and spreadsheets regularly to track progress.
- Entered information onto digital systems to maintain data quality and accuracy.
Customer Service Officer
Calbank Limited (Accra-Legon Branch)
01.2019 - 01.2021
- Mobile money remittance for all telecommunication networks
- Process, Prepare and submit Inward and Outward Cheques for payments on daily basis
- Assist client to open personal and business account and attends to customer enquiries and complaints to meet satisfaction
- Responsible for telemarking and cross selling of company's product and services to clients
- Prepare monthly complaints report for Management and Bank of Ghana.
Research Assistant (Research Department) - Internship
Parliament of Ghana (Accra)
01.2018 - 01.2019
- Conducted comprehensive data collection from various sources including government reports, academic studies, and statistical databases to support research projects and initiatives within the Parliament of Ghana
- Assisted in conducting thorough literature reviews to synthesize existing knowledge and research findings relevant to parliamentary matters, ensuring the accuracy and comprehensiveness of information
- Provided support in quantitative data analysis using statistical software, including cleaning and organizing datasets, performing descriptive and inferential analyses, and generating visualizations to facilitate understanding of research findings
- Drafted research reports, briefs, and memos summarizing key findings and analysis for dissemination to Members of Parliament (MPs) and parliamentary committees, ensuring clarity, coherence, and adherence to departmental standards.
Education
Master of Arts in Political Science -
Memorial University
St. John's, NL07.2024
Bachelor of Arts in Political Science and Archeology -
University of Ghana
Legon, Accra-Ghana01.2021
Diploma in Business Administration -
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana01.2017
Skills
- Analytical & Statistical Skills(SPSS, Power BI & Excel)
- Research
- Client Focus
- Bilingual(English & French)
- Adaptability
- Multitasking
- Communication Skills
- Time Management
- Negotiator
- Microsoft Office Suite
- Marketing & Management
Projectsandvolunteer
- Career and Graduate Fair, Memorial University, St. John's, NL, 2023
- University of Ghana Alumni Student Services, Accra, Ghana, Accra, Ghana, 2018
- Student Union, Organizing Secretary Mensah Sarbah Hall, University of Ghana, Legon, Ghana, 2019-2021
- Student Union, Secretary for Welfare Committee, Mensah Sarbah University of Ghana, Legon, Ghana, 2018-2019
- Research Assistant (Research Department) - Internship, Parliament of Ghana, Accra, Ghana, 2018-2019
Languages
English
Full Professional
Timeline
Graduate Assistant
Political Science Department
01.2023 - 01.2024
Office Administrative Assistant
Holiday Inn Express Hotel
01.2021 - 01.2023
Customer Service Officer
Calbank Limited (Accra-Legon Branch)
01.2019 - 01.2021
Research Assistant (Research Department) - Internship
Parliament of Ghana (Accra)
01.2018 - 01.2019
Master of Arts in Political Science -
Memorial University
Bachelor of Arts in Political Science and Archeology -
University of Ghana
Diploma in Business Administration -
Kwame Nkrumah University of Science and Technology
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