Francesco Pozzi
Groningen
Profilo professionale
Professional with excellent organizational and planning skills.
Experienced in budget management.
Strong inclination for professional growth and excellent interpersonal and communication abilities.
Proficient in team operations and managing cash and payments.
Highly motivated waiter with several years of experience serving various types of clientele.
Friendly and cheerful in welcoming, serving, and meeting customers' needs.
Fast and capable of multitasking, efficiently handling multiple clients simultaneously.
Overview
3
3
years of professional experience
Esperienza professionale
Restaurant Manager
LA PECORA AL MARE, FOOD S.A.S. - Carozza
Pescara , Pescara
04.2024 - 10.2024
- Selection of table settings (mise en place) and supervision of proper arrangement of the dining room and tables.
- Daily operational management of the dining area, including staff scheduling and customer service oversight.
- Coordination with the chef to ensure seamless and timely dish service.
- Offering restaurant’s food and wine options, addressing special requests when needed.
- Overseeing the service, ensuring effective staff coordination in all activities.
- Delegating tasks to the dining team and verifying their execution.
- Contributing to menu and wine list planning for various event types.
- Training new hires on service techniques tailored to specific events.
- Ensuring the dining area meets quality standards before opening.
- Welcoming customers, verifying reservations, and escorting them to their tables.
- Directing and supervising dining services in alignment with kitchen workloads.
- Monitoring cleaning and resetting of the dining area.
- Presenting menus and wine lists, recommending pairings and daily specials.
- Preparing bills and collecting payments either at the table or cashier desk.
Delivery Rider and Kitchen Assistant
LO SPUNTINO BURGER - Paninazzi Srl
Pescara , Pescara
09.2023 - 04.2024
- Promptly notifying customers of any issues encountered during delivery.
- Reducing delivery times by choosing less congested routes.
- Planning and optimizing routes to minimize delivery times.
- Professionally and courteously delivering orders to customers and handling complaints.
- Safely handling food containers and securing them in thermal bags.
- Driving responsibly, adhering to traffic regulations, and using PPE as required by law.
- Receiving delivery orders through apps or directly from the restaurant.
- Processing orders via dedicated IT systems and real-time delivery management apps.
Restaurant Waiter
LA PECORA AL MARE, FOOD S.A.S. - Carozza
Pescara , Pescara
05.2022 - 04.2024
- Serving food and beverages in compliance with the restaurant’s quality standards.
- Preparing and presenting beverages, including in-depth wine knowledge and pairing recommendations.
- Presenting bills and processing payments.
- Welcoming and seating guests at reserved tables.
- Clearing plates and glasses using standard or simplified techniques.
- Maintaining cleanliness and order in the dining area, including table setting preparation.
Educazione
Barman I livello - Bartending - Cafeteria - Mixing - Guarnish
A.B.I. PROFESSIONAL - Bartender Today Academy
Chieti Scalo (Ch)2024
Science and Maths High school diploma -
Liceo scientifico Corradino D'Ascanio
Montesilvano 2022
B2 First (FCE) -
Cambridge
IT326 - Athena Docet International House Pescara01-2018
Competenze
- Goal-oriented work approach
- Knowledge of food and ingredients
- Decision-making autonomy
- Budget management
- Familiarity with hygiene regulations
- Excellent organizational skills
- Team operation proficiency
- Discretion and listening skills
- Social media usage
- Basic enology knowledge
- Strong professional growth drive
- Interpersonal and communication skills
- Public engagement skills
- Planning capability
- Self-control
- Decision-making skills
- Sales expertise
- Menu item knowledge
- Cash and payment management
- Customer reception techniques
LANGUAGES
Italian
Madrelingua
Inglese
Avanzato
C1
Timeline
Restaurant Manager
LA PECORA AL MARE, FOOD S.A.S. - Carozza
04.2024 - 10.2024
Delivery Rider and Kitchen Assistant
LO SPUNTINO BURGER - Paninazzi Srl
09.2023 - 04.2024
Restaurant Waiter
LA PECORA AL MARE, FOOD S.A.S. - Carozza
05.2022 - 04.2024
Barman I livello - Bartending - Cafeteria - Mixing - Guarnish
A.B.I. PROFESSIONAL - Bartender Today Academy
Science and Maths High school diploma -
Liceo scientifico Corradino D'Ascanio
B2 First (FCE) -
Cambridge
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