Florentina Tomiuc
Roosendaal,Roosendaal
Summary
Experienced and focused professional with strong background in warehouse operations. Capable of streamlining picking processes and ensuring timely and accurate order fulfilment.
Hardworking Picker Packer experienced in warehouse picking and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work history
Picker
Tesco Depot Dagenham
London
2021.03 - 2024.04
- Pulled orders efficiently to maintain demanding productivity goals.
- Printed labels, packaged boxes and loaded into outbound containers for prompt dispatch.
- Inspected product conformity and reported quality variances for prompt resolution.
- Accurately packed and picked high-volume orders in fast-paced environments.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
- Processed orders using handheld scanners with speed and precision.
- Wrapped pallets securely, guaranteeing safe transit of goods.
- Picked items for shipment, ensuring timely delivery to customers.
- Kept safety equipment in proper working condition for a safe working environment.
- Operated heavy machinery as required-safely moving large quantities of stock within the warehouse.
- Increased productivity through consistent use of handheld RF scanners for stock location.
- Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.
Customer assistant Admiral
Casino Clapham Junction
2020.02 - 2020.11
- Provided fast checkout service with high levels of customer care and transaction speed.
- Offered advice on product selection for enhanced levels of support and service.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Handled cash and card payments with accuracy.
- Offered prompt solutions to maintain customer satisfaction.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Communicated daily offers to customers, promoting in-store deals and discounts.
Warehouse worker
Drink International
Torino, Italy
2016.09 - 2017.01
- Followed health and safety guidelines with diligent use of protective gear.
- Kept warehouse clean, ensuring a safe working environment.
- Streamlined workflow by creating efficient goods organisation system.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
Warehouse packer
Drink International
Torino, Italy
2015.09 - 2016.01
- Recorded package information accurately, facilitated smooth logistics processes.
- Managed packing schedules effectively to meet delivery deadlines.
- Minimised damage to products by careful handling and secure packaging.
- Checked goods for defects before packing, ensuring high quality control standards.
- Wrapped items securely using appropriate materials, minimising product damage during transit.
- Ensured accurate packaging by diligently following packing instructions.
- Collaborated with other departments smoothly, ensured timely completion of orders.
- Applied manual handling techniques to regularly lift and carry up to 15kg.
- Developed knowledge of changing product lines and applied best packing practices accordingly.
Sales administrator
Rombiz Impex SRL
2011.01 - 2014.01
- Processing orders, arranging deliveries and collections, ensuring relevant documents were accurately completed
- Processing invoices, reporting on sales numbers
- Dealing with and responding to telephone and email queries from customers
- Drove customer retention, building engaging relationships through every interaction.
- Responded to inbound customer email, telephone and social media enquiries promptly.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Provided high-quality support across administrative tasks of end-to-end sales.
- Monitored stock levels timely informing procurement on needs for replenishment.
- Maintained sales documentation and customer records in company database.
Telecommunication sales representative
Cosmote
Targu Ocna, Romania
2009.01 - 2010.01
- Cosmote
- Selling mobile phone packages to customers
- Helping customers understand their needs and choose the right products
- Showing customers how to use the chosen products and how these can make their mobile life better.
- Fostered strong customer relationships through exceptional service.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Collaborated with marketing department for effective promotional campaigns.
- Resolved customer concerns promptly to maintain satisfaction.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
Education
Business
University of West London
London, ENG 2021.01 - 2025.12
Diploma - undefined
SVQ Level 5 -
Costache Negri High-school
Bacau, Romania 1996.09 - 2000.06
Skills
- Quality Control
- Customer relations
- Restocking inventory
- Scanner operations
- Customer greeting
- Physical strength
- Efficient loading techniques
- Resilience in high-pressure situations
- Materials handling equipment operation
- Picking and packing
- Forklift operation
- Warehouse safety
- Accurate picking rate
- Voice-pick system operation
Languages
English
Romanian
Italian
Timeline
Picker
Tesco Depot Dagenham
2021.03 - 2024.04
Business
University of West London
2021.01 - 2025.12
Customer assistant Admiral
Casino Clapham Junction
2020.02 - 2020.11
Warehouse worker
Drink International
2016.09 - 2017.01
Warehouse packer
Drink International
2015.09 - 2016.01
Sales administrator
Rombiz Impex SRL
2011.01 - 2014.01
Telecommunication sales representative
Cosmote
2009.01 - 2010.01
SVQ Level 5 -
Costache Negri High-school
1996.09 - 2000.06