A talented sales professional with extensive experience in Sales and Marketing industry for years. Excellent in boosting sales profit through effective sales strategy, good communication and engagement skills and customer service.
Overview
4
4
years of professional experience
1996
1996
years of post-secondary education
Work history
Sales agent
SM City Save More
Sta Mesa, Manila, Philippines
01.2024 - 04.2025
Initiated promotional campaigns to drive sales.
Promoted weekly offers to boost sales.
Conducted comprehensive sales training, enhancing team performance.
Developed promotional strategies, boosted product sales.
Analysed sales data to understand market dynamics.
Assisted sales team to achieve targets.
Boosted sales with effective upselling techniques.
Sales officer
Robinson Department Store
City of San Fernando Pampanga, Philippines
11.2022 - 05.2023
Understood customer needs to craft exceptional sales journeys.
Boosted market share by implementing innovative sales strategies.
Built long-term relationships with customers and generated referrals from existing clients.
Managed client relationships from early stages of sales process through to post-sales
Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Sales Man
Gotesco Grand Central Monumento
Caloocan City, Philippines
03.2022 - 09.2022
Provided top-notch customer service, enhancing company reputation for quality products and services.
Developed sales strategies for higher profit margins.
Resolved client issues promptly, ensuring high levels of customer retention.
Handled sensitive customer complaints professionally whilst maintaining a positive company image.
Boosted customer satisfaction by providing exceptional product knowledge and advice.
Sales Man
SM City North Edsa
Quezon City, Philippines
07.2021 - 01.2022
Boosted customer satisfaction by providing exceptional product knowledge and advice.
Tailored sales presentations to meet specific client needs and preferences.
Achieved targets through effective time management and prioritisation skills.
Sales and customer service representative
Wrangler Philippines
Cubao Quezon City , Philippines
11.2020 - 05.2021
Maintained high standards of professionalism whilst interacting with customers.
Coordinated delivery schedules for optimum order fulfilment.
Resolved customer complaints, ensuring their satisfaction with products or services.
Managed daily sales operations to achieve business objectives.
Education
Bachelor of Science - Nursing
Good Samaritan College
High School - undefined
Salapungan National High School
Salapungan, Candaba, Pampanga
Elementary - undefined
Salapungan Elementary School
Salapungan, Candaba, Pampanga
Skills
Effective networking
Retail operations awareness
Lead generation expertise
Strategic planning capability
Target achievement
Price structuring
Confident presentations
Time management mastery
Event selling experience
Key account handling
Technical sales
Languages
English
Intermediate
Filipino
Advanced
Arabic
Intermediate
Disclaimer
I hereby certify that the facts above in this resume are true and correct to the best of my knowledge. Ferdinand Laurente