Fatemeh Khorram Rouz
Senior Sales Specialist
Arnhem
Summary
Dynamic and results-driven professional with 5 years of experience in Project Management, Key Account Management, and Buying. Proven ability to optimize supply chains, analyze data for business growth, and implement sustainable business strategies. Adept at leading teams, negotiating contracts, and driving innovation in e-commerce and retail sectors. Currently pursuing a Master’s in Circular Economy at HAN University of Applied Sciences in the Netherlands.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Project Manager
SnappFood
01.2024 - Current
- Led multiple projects, ensuring timely delivery and alignment with strategic goals
- Developed detailed project plans, assigned tasks, and optimized resource allocation
- Managed risks, stakeholders, and quality control to ensure project success
- Conducted post-project evaluations to improve future efficiency
Senior Apparel Sales Supervisor
Digikala
01.2022 - 01.2024
- Optimized supply chain efficiency by implementing data-driven forecasting models
- Effectively plan and monitor annual budgets, overseeing Cash Conversion Cycle (CCC), and maintain a precise balance between sales and purchases
- Led a team to increase NMV and GMV by enhancing pricing strategies and supplier negotiations
- Monitored inventory and improved stock turnover, reducing overstock by 15%
Home-Ware Product Sales Specialist
Digikala
01.2020 - 01.2022
- Identified market trends and introduced new product lines, increasing revenue by 20%
- Developed customer segmentation models for targeted marketing and sales
- Negotiated contracts with key suppliers to ensure sustainable sourcing and optimal pricing
Partner Support Specialist
Digikala
01.2019 - 01.2020
- Improved seller performance and reduced cancellations through proactive monitoring
- Led RTS (Return to Seller) project, tripling return handling capacity from 3,000 to 10,000 items per day
Education
Master’s - Circular Economy
HAN University of Applied Sciences
01.2024 - 01.2025
Master of Science - Industrial Engineering (Systems Optimization)
Kharazmi University
Tehran - Iran 04.2020 - 01.2022
Bachelor’s - Industrial Engineering
Buein Zahra Technical University
01.2014 - 01.2018
Skills
- Circular Economy & Sustainability Strategies
- Project Management (Agile & Waterfall)
- Key Account & Supplier Relationship Management
- Data Analysis & Sales Forecasting
- E-commerce & Retail Buying
- Negotiation & Stakeholder Management
Certification
Marketing Automation Bootcamp, Irancell Academy, 2022
Publications
- Fault Diagnosis and Prioritization in Sugar Industry: A Fuzzy-AHP Approach, International Journal of Value Chain Management, 10, 3, https://www.researchgate.net/publication/333938890_Fault_diagnosis_and_prioritisation_in_sugar_industry_a_fuzzy-AHP_approach
- Application of Fuzzy Analytic Hierarchy Process (FAHP) in Failure Investigation of Knowledge-Based Business Plans, SN Applied Sciences, 1386, https://link.springer.com/article/10.1007/s42452-019-1394-3
- Maintenance Strategy Selection in a Cement Company: An Integrated AHP-FAHP Approach, AIP Conference Proceedings, 2217, 030197, https://aip.scitation.org/doi/10.1063/5.0000519
- Investigating the Effect of Building Strength on Population Against Earthquake Crisis in Tehran, ICEDMR, 95170-13102, 44796
Professional Interests
- Circular Business Models & Sustainable Supply Chains
- Digital Transformation in E-commerce & Retail
- Data-Driven Decision Making in Buying & Procurement
Timeline
Project Manager
SnappFood
01.2024 - Current
Master’s - Circular Economy
HAN University of Applied Sciences
01.2024 - 01.2025
Senior Apparel Sales Supervisor
Digikala
01.2022 - 01.2024
Master of Science - Industrial Engineering (Systems Optimization)
Kharazmi University
04.2020 - 01.2022
Home-Ware Product Sales Specialist
Digikala
01.2020 - 01.2022
Partner Support Specialist
Digikala
01.2019 - 01.2020
Bachelor’s - Industrial Engineering
Buein Zahra Technical University
01.2014 - 01.2018
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