Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Fani Kofidi

Fani Kofidi

Maastricht,Netherlands

Summary

Enthusiastic and customer-focused professional with experience in fast-paced hospitality and retail environments. I'm best known for being friendly, communicative, and highly adaptable, with a strong sense of responsibility. I am able to thrive both independently and collaboratively in team settings. Currently pursuing a Bachelor's degree in European and International Law

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Sales Assistant

ZARA
Maastricht , Netherlands
2025.10 - Current
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Trained new staff members, fostering a supportive working environment.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Collaborated effectively with team members to meet sales targets.
  • Offered personalised shopping advice to enhance customer experiences.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Waitress/barwoman

Sirtaki Restaurant
Maastricht
2024.07 - 2025.09
  • Delivered excellent customer service in a busy restaurant setting.
  • Took and served orders, reservations and online management of Thuisbezorgd, maintaining efficiency and a welcoming atmosphere.
  • Prepared and served drinks at the bar, ensuring quality and presentation.
  • Handled customer inquiries and complaints with professionalism.
  • Worked effectively with team members to ensure smooth daily operations.

Education

Highschool Diploma - Health Sciences

3rd Experimental General Lyceum of Komotini
Komotini
2020.09 - 5 2024

Bachelor - European and International Law

Maastricht University
Maastricht
2024.09 - 2026.03

Skills

  • Customer Service
  • Barista experience
  • Fast Learner
  • Persuasiveness
  • Logical Thinking
  • Problem Solving
  • Leading Teams
  • Teamwork & Independence

Languages

Greek
English
Italian

Timeline

Sales Assistant

ZARA
2025.10 - Current

Bachelor - European and International Law

Maastricht University
2024.09 - 2026.03

Waitress/barwoman

Sirtaki Restaurant
2024.07 - 2025.09

Highschool Diploma - Health Sciences

3rd Experimental General Lyceum of Komotini
2020.09 - 5 2024
Fani Kofidi