An optimistic individual with strong problem-solving skills. Someone who is communicative and works well in group settings. Friendly and excels at multitasking. Overall, an independent individual who is diligent, organized and enjoys a challenge.
Overview
6
6
years of professional experience
Work History
Office Administrator
COWS Inc.
11.2022 - Current
Performed tasks to assist with daily operations within the office such as answering and directing phone calls, ordering office supplies, greeting guests, schedule meetings, and take meetings meetings.
Assisted and supported colleagues with administrative tasks; filing, sending out cheques, making payments for orders, and organizing data within excel.
Maintained a clean and organized office space.
Partaken in the Joint Occupational Health and Safety Committee, reviewing and issues, performing inspections, and creating an overall environment for Health and Safety.
Store Manager
Popeye's Supplements
07.2021 - 06.2022
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained staff on supplements, store procedures and the POS system.
Provided excellent customer service for clients assisting them in finding the right product for their goal.
Maintained inventory levels by reviewing and reducing slow moving products, and following loss prevention programs.
Performed administrative tasks including weekly banking, and approving hours for payroll.
Call Center Representative
Costco
08.2020 - 05.2021
Answered the phone solving customer questions or complaints while maintaining a customer-first environment.
Maintained an average handle time of eight minutes or less to efficiently assist the customers questions.
Owner Operator
1000 Island Luxury Bubbles
03.2018 - 04.2019
Procured business materials such as brochures, business cards, cleaning supplies and more.
Tracked business expenditures to maximize profitability.
Communicated with clients pricing and cleaning schedule.
Organized systems to ensure a speedy pace while focusing on the clients' needs.
Office Assistant
Popeye's Supplements
02.2018 - 05.2018
Assisted departments with tasks to ensure productivity within the office.
Organized files within the office.
Managed shedding of documents.
Cleaned common spaces for a tidy work environment.
Greeted visitors and delivery drivers.
Education
Certificate in Administrative Assistant/Secretary -
Stratford Career Institute
Online
03.2023
Diploma in Business Management & Entrepreneurship - Business
Algonquin College
Ottawa, ON
05.2020
High School Diploma -
Ashbury College
Ottawa, ON
06.2017
Skills
Proficient in the use of Microsoft Office; Word, Powerpoint, and Excel
Ability to type 40 words per minute
Has excellent organizational skills and can identify and prioritize tasks
Strong communication skills in person, over the phone and through email
Languages
Timeline
Office Administrator
COWS Inc.
11.2022 - Current
Store Manager
Popeye's Supplements
07.2021 - 06.2022
Call Center Representative
Costco
08.2020 - 05.2021
Owner Operator
1000 Island Luxury Bubbles
03.2018 - 04.2019
Office Assistant
Popeye's Supplements
02.2018 - 05.2018
Certificate in Administrative Assistant/Secretary -
Stratford Career Institute
Diploma in Business Management & Entrepreneurship - Business
Algonquin College
High School Diploma -
Ashbury College
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