Fai Alsabi
Amsterdam
Summary
Friendly and Fast working Barista, Knowledgeable with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Barista
Tim Hortons
Dammam
06.2021 - 09.2022
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Packaged bagels, muffins and other food items for customer purchase.
- Followed exact recipes for mixing and preparing beverage and food items.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Diploma -
The 27 High School For Girls
Dammam Saudi Arabia 09.2016 - 06.2019
English Literature - English Studies
Immam Abdulrahman Bin Faisal University
Dammam Saudi Arabia 09.2019 - 10.2022
Skills
Menu memorization
Coffee machinery
Beverage preparation
Exceptional customer service
Food preparation and safety
Excellent memory
Opening and closing duties
Smoothie making
Sandwich preparation
Performance improvement
Professional demeanor
Adaptive and creative
Friendly and outgoing
Cash Handling
Timeline
Barista
Tim Hortons
06.2021 - 09.2022
English Literature - English Studies
Immam Abdulrahman Bin Faisal University
09.2019 - 10.2022
Diploma -
The 27 High School For Girls
09.2016 - 06.2019