Summary
Overview
Work History
Education
Skills
Digital Skills
Languages
Proven Strengths
Timeline
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Fabiana Ferrone

Amsterdam

Summary

Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction.

Strong focus on team collaboration and achieving consistent results. Skilled in mixology and inventory management. Reliable and adaptable, able to meet changing needs and maintain high standards.

Known for fostering collaborative team environment and consistently achieving operational goals.

Enthusiastic to teach what i know and to learn and grow constantly from others.

Overview

9
9
years of professional experience

Work History

ASSISTANT MANAGER

Fiona Restaurant
03.2023 - Current
  • Setting up the floor and the tables for the opening;
  • Checking the stock and make the order for the next day;
  • Hosting and welcoming guests, by using 'formitable';
  • Setting up the bar, preparing the batches and after the closing cleaning it up.
  • Working behind the bar 3 day a week , preparing the cocktails from the drink list and classics;
  • Take care of the stock counting monthly;
  • Do the training to the new waiters and bartenders, showing them around and welcome them;
  • Closing the cashier at the end of the shift;

BAR MANAGER

Juuls bar
07.2019 - 08.2022
  • Opening the bar and checking that everything is in working order;
  • Managing the staff and ensuring all staff member checked in on time;
  • Design the workflow and guide team members to understand their duties and tasks;
  • Always provide an excellent level of customer service, negotiate with challenging customers/handle complaints whilst functioning in an extremely fast-paced environment.
  • Taking stock and placing orders, ensuring that the alcohol waste was kept to a minimum;
  • Devising and designing drinks and cocktail’s menus;
  • Taking customer’s payments, compile and report the day’s takings into the system;
  • Closing and coordinating the daily clean up and ensuring all tools and beverages are locked away;
  • Cleaning and setting up the bar before opening and after closing;
  • Checking the beverages in stock;

BARTENDER

Fratelli La Bufala
05.2018 - 05.2019
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

COOK

Gochi restaurant
02.2017 - 02.2018
  • Being the person responsible for the preparation before and during opening hours;
  • Cooking rice and rolling sushi;
  • Learning the use of knives with confidence;
  • Taking phone orders;
  • Cleaning the kitchen after service

KITCHEN PORTER

Giorgio’s restaurant
06.2016 - 09.2016
  • Being responsible for the cleaning of the kitchen during and after service;

WAITRESS

Nonna’s restaurant
03.2016 - 05.2016
  • Welcome customers and show them to their table;
  • Cleaning glasses and cutlery;
  • Setting up the tables;

Education

MIXOLOGY BARTENDING COURSE -

Malta Bartending Academy
04.2019

BEGINNER BARTENDING COURSE -

Malta Bartending Academy
03.2019

ACCOUNTING QUALIFICATION -

Istituto Tecnico Commerciale G. Paolo II
07.2015

Skills

  • Team leadership
  • Decision-making
  • Problem-solving
  • Money handling
  • Menu development
  • Workplace safety
  • Bar equipment maintenance
  • Food service
  • Sanitation standards
  • Drink presentation
  • Supply ordering
  • Clear and effective communication

Digital Skills

Basic

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Proven Strengths

  • Excellent communication skills gained through my experience as a bar manager
  • Ability to work under pressure
  • Attention to detail
  • Can-do attitude

Timeline

ASSISTANT MANAGER

Fiona Restaurant
03.2023 - Current

BAR MANAGER

Juuls bar
07.2019 - 08.2022

BARTENDER

Fratelli La Bufala
05.2018 - 05.2019

COOK

Gochi restaurant
02.2017 - 02.2018

KITCHEN PORTER

Giorgio’s restaurant
06.2016 - 09.2016

WAITRESS

Nonna’s restaurant
03.2016 - 05.2016

BEGINNER BARTENDING COURSE -

Malta Bartending Academy

ACCOUNTING QUALIFICATION -

Istituto Tecnico Commerciale G. Paolo II

MIXOLOGY BARTENDING COURSE -

Malta Bartending Academy

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Fabiana Ferrone