Evgeniia Kreslova

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Projects executed:

Communication strategy development
• Project timeline development and set-up
• Communication assets development - marketing collaterals,
SoMe content, website content
• Collaboration with the agency for paid campaigns set-up/webmastering/
IT
• CRM and Digital Marketing (Marketo) - development and launch
of the bi-monthly newslettter, pre/post-event campaigns
• Event organization - preparation of the tradeshows and
conferences - creation of the table-tops, roll-up banners, sample kits
• Development of the content for the SoMe and newsletter -
articles, posts, visuals

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Projects executed:

• Management of EU Institution's client (DG MOVE), Evergreen,
  Eastman
  • Communication with central and local teams.
  • Client relations management
  • Management of the creative process - from briefing to delivery to
  the client.
  • Budget control
  • Digital development process management (website development)
  • Monthly reporting
  • Content management of campaign dedicated websites - webmastering
  • Management of the SoMe campaigns set-up (Facebook,
  Instagram, Twitter)
  • Close work and management of creative team (editors,
  copywriter/AD, graphic designers)

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Projects executed:

• Day to day management of the EU Institutions communication
  campaigns. Experience of working with WPP consortium for the campaigns such as: investEU, yourEUrights, CHAFEA Japan, CHAFEA Canada.
  • Communication with central and local teams.
  • Client relations management
  • Management of the creative process - from briefing to delivery to the client.
  • Budget control
  • Monthly reporting
  • Content management of campaign dedicated websites - webmastering
  • Management of the SoMe campaigns set-up (Facebook,
  Instagram, Twitter)
  • Close work and management of creative team (editors,
  copywriter/AD, graphic designers)