Evelyn Romora Hutapea
Hendrik-Ido-Ambacht,Zuid Holland
Summary
Results-driven professional with expertise in claims handling and customer follow-up in health insurance. Bilingual in Indonesian and English, with strong communication skills and effective collaboration in team environments. Experienced in Microsoft Office applications and internet navigation, focused on enhancing operational efficiency and customer satisfaction.
Overview
21
21
years of post-secondary education
24
24
years of professional experience
Work history
Female Presenter
Computer Expo
Jogjakarta
2002.07 - 2002.08
Insurance agent
FP ONE Jakarta-Indonesia
Jakarta
2019.01 - Current
- Evaluated potential risks for appropriate policy recommendation.
- Recommended suitable insurance products for individual needs.
- Managed policy renewals to ensure continuous coverage.
- Promoted new insurance products to expand customer base.
- Built long-term relationships with clients, securing loyalty and repeat business.
- Maintained up-to-date knowledge of industry regulations, safeguarding company reputation.
Leader for Bahasa Indonesia Teachers, Homeroom Teacher for Senior High School
Springfield School, Raffles Hills - Cibubur
Cibubur
2015.07 - 2017.06
- Upheld school policies whilst promoting a respectful and inclusive classroom environment.
- Intervened swiftly in situations of conflict between students, promoting a harmonious learning environment.
- Facilitated parent-teacher conferences, providing detailed updates on child's progress.
- Assisted in organising school events, contributing to community engagement.
Teacher (Art, Bahasa Indonesia, PKn)
Springfield School, Raffles Hills - Cibubur
Cibubur
2007.02 - 2017.06
- Adhered strictly to syllabus guidelines whilst teaching various subjects across different grade levels.
- Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
- Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
- Boosted students' reading comprehension with creative teaching strategies.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Organised school events such as sports day or concerts showcasing student talents beyond academics.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Attended professional development sessions to stay updated with the latest teaching methodologies.
Collection
HSBC Bank
Jakarta
2006.02 - 2007.02
Sales Staff
Marlboro Indonesia
Jogjakarta
2004.04 - 2005.04
Female Presenter
Sunfill - by Coca Cola Company
Jogjakarta
2002.09 - 2002.12
Education
Christian Educator Certification Cycle X -
Association of Christian School International (ACSI)
Jakarta 2014.09 - 2015.10
Certificate of Higher Education - Faculty of Education and Teaching
The Christian University of Indonesia (UKI)
Jakarta 2009.02 - 2009.09
Bachelor of Psychology - Faculty of Psychology
Sanata Dharma University
Jogjakarta 1998.01 - 2005.01
Certificate of Higher Education -
Catholic Senior High School of Stella Duce 2
Jogjakarta 1995.01 - 1998.01
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Junior High School State 1
Jayapura Utara, Papua 1992.01 - 1995.01
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Catholic Primary School of Kristus Raja
Jayapura Utara, Papua 1986.01 - 1992.01
Office Professional Plus - undefined
IT Center, Fasnet - Gadjah Mada University
Jogjakarta 2005.12 -
Skills
- Language: Indonesian (Mother Tongue), English (oral and written)
- Computer: Windows Application – Microsoft Office and familiar using internet
- Others: Effective communicator
- Public speaking
- Public speaking
- Customer follow-up
- Health insurance
PERSONAL DATA
Interest: Reading, singing, art
Activities
- June 2016 – Oct 2016: PIC for school accreditation in Springfield School
- Sept 2014 – Apr 2015: Student of Christian Educator Certification Cycle X in Association of Christian School International (ACSI)
- Sept 2013 – Apr 2014: Participant of “Sekolah Orientasi Mengajar” (SOM-Bible Study) at GKRI Diaspora Thamrin City, Jakarta.
- May 2013 – Now: Member of Young Professional Group at GKRI Diaspora Thamrin City, Jakarta.
- 2009 – 2010: Sunday School Teacher at HKBP Tebet, Jakarta.
- Oct 2002 – Apr 2005: Sunday School Teacher at HKBP Jogjakarta.
- Dec 2003: Talent Model “Christmas Edition”, CALISTA Jogjakarta.
- June 2016 – Oct 2016: PIC for school accreditation in Springfield School
- Sept 2014 – Apr 2015: Student of Christian Educator Certification Cycle X in Association of Christian School International (ACSI)
- Sept 2013 – Apr 2014: Participant of “Sekolah Orientasi Mengajar” (SOM-Bible Study) at GKRI Diaspora Thamrin City, Jakarta.
- May 2013 – 2017: Member of Young Professional Group at GKRI Diaspora Thamrin City, Jakarta.
- 2009 – 2010: Sunday School Teacher at HKBP Tebet, Jakarta.
- Oct 2002 – Apr 2005: Sunday School Teacher at HKBP Jogjakarta.
- Dec 2003: Talent Model “Christmas Edition”, CALISTA Jogjakarta.
- August 1999: Coach Team of “Malam Keakraban Psychology”, Sanata Dharma University Jogjakarta.
- 1998 – 1999: Member of Social Project in Student Activity Unit, Sanata Dharma University Jogjakarta.
- 1995 – 1998: Member of Student Choir and Vocal Group of Stella Duce 2 Senior High School Jogjakarta.
Seminars
- 4 September 2015: Mini Seminar – Teaching Clinic “Model of Teaching” Springfield School, Cibubur; as a speaker
- 22-23 January 2015: Cambridge International Examinations Professional Development Workshop, Bahasa Indonesia, at Jubilee School – Kemayoran, Jakarta; as a participant
- 29-30 August 2013: Cambridge International Examinations Professional Development Course, at Raffles International School, Pondok Indah – Jakarta; as a participant.
- 12 July 2012: Effective Christian Teaching Seminar by Springfield International Curriculum school, Jakarta; as a participant.
- 20 February 2010: Inquiry Workshop at Sekolah Pelita Harapan Lippo Village, Indonesia, as a participant.
- 30 May 2000: National Seminar “Bijaksana Menyikapi Permasalahan Narkoba dan Seks Bebas di Kalangan Pelajar dan Mahasiswa” by Faculty of Pharmacy, Sanata Dharma University, Jogjakarta, as a participant.
- 17 Dec. 1998: Seminar “Perilaku Latah Sebagai Perilaku Psikokultural” by Faculty of Psychology, Sanata Dharma University Jogjakarta, as a participant.
Affiliations
- singing, reading, travelling and watching movie.
Timeline
Insurance agent
FP ONE Jakarta-Indonesia
2019.01 - Current
Leader for Bahasa Indonesia Teachers, Homeroom Teacher for Senior High School
Springfield School, Raffles Hills - Cibubur
2015.07 - 2017.06
Christian Educator Certification Cycle X -
Association of Christian School International (ACSI)
2014.09 - 2015.10
Certificate of Higher Education - Faculty of Education and Teaching
The Christian University of Indonesia (UKI)
2009.02 - 2009.09
Teacher (Art, Bahasa Indonesia, PKn)
Springfield School, Raffles Hills - Cibubur
2007.02 - 2017.06
Collection
HSBC Bank
2006.02 - 2007.02
Office Professional Plus - undefined
IT Center, Fasnet - Gadjah Mada University
2005.12 -
Sales Staff
Marlboro Indonesia
2004.04 - 2005.04
Female Presenter
Sunfill - by Coca Cola Company
2002.09 - 2002.12
Female Presenter
Computer Expo
2002.07 - 2002.08
Bachelor of Psychology - Faculty of Psychology
Sanata Dharma University
1998.01 - 2005.01
Certificate of Higher Education -
Catholic Senior High School of Stella Duce 2
1995.01 - 1998.01
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Junior High School State 1
1992.01 - 1995.01
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Catholic Primary School of Kristus Raja
1986.01 - 1992.01