Euridice Santamarina
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Global training Lead
Heineken Netherlands
06.2022 - Current
- Design training strategy for DBB program, including SAP and integration on +30 systems
- Development and approval of Global curricula and LMS execution
- 99% training materials delivered and ready to use for KU / EU training
- 2 million € on savings by implementing Whatfix mirror for hands on exercises as way to go for the program
- 90% pass rate on pilots OpCo. during KU training and refreshers.
Talent & Leadership Manager
Heineken Panamá
05.2018 - 06.2022
- 22% in employee engagement, +26% in Performance enablement, +20% in My Manager climate survey from 2017 to 2020
- 17 GPTW (2020), #6 GPTW (2021)
- Over 85% talent retention
- Over 90% of tier 1 and tier 2 positions with successor identified and with PDP in place
- Over 90% on execution on T&D Plan and over 92% satisfaction in T&D (include Top Talents development program and Leadership program)
- 95% on Talent pool for Key positions, 81% of our leaders have a successor identified
- 60% position recruited internally reaching our targets and with 80% of satisfaction on recruitment process on success factors, and 20% of our Top Talents in a new role.
Human Resources Generalist & CENAC Corporate Communications
DHL
03.2012 - 04.2018
- Increased 30% customer satisfaction in HR Business Partner Satisfaction Survey
- Over +15 points in Climate Survey and CSR as a highest question in climate
- Annual Training plan over 85% of execution on time and on budget and over 85% of satisfaction
- Development of Process and Policies for R&S, training and communications
- Recruitment for Panamá (10-60 open positions a month including managers); all of these reaching KPIs
- New salary structure, recognition and on boarding program over 90% satisfaction
- Foreign Immigration procedures, dismissal and warning according to corporate and local regulations
- TV project implemented ad a part of a strategic communications plan.
Corporate Social Responsibility & Communication Analyst
Kimberly Clark
01.2010 - 03.2012
- New Andean intranet development and kick off
- Development of recognition program for older employees
- Regional communications standardization
- 15 TN paper collected by schools in the “Educated by recycling” program.
Recruitment Consultant
MTG
01.2007 - 01.2010
- 98% target recruitment
- 100% head hunting closed satisfactory
- 80% of clients choose in the first group submitted.
Education
Insights Discovery (TTF) -
Insights
Haarlem, Amsterdam01.2020
Train the facilitator (TTF) -
NKD for Heineken Panamá
Panamá, Panamá01.2019
Business Management -
Universidad Latina de Panamá
Panamá, Panamá01.2017
First Choice Champion training -
DHL Global Forwarding
Panamá, Panamá01.2015
HR Administration and Development -
Louisville University
Panama, Panama01.2015
Disaster Response Team -
DHL Express
San Salvador, El Salvador01.2013
Industrial Psychologist -
Universidad Central de Venezuela
Caracas, Venezuela01.2010
Skills
- Computer Skills
- Strategic Planning
- Negotiation
- Decision-Making
- Problem-Solving
- Goal-oriented mindset
- Adaptability and Flexibility
- Interpersonal Skills
- Continuous Improvement
- Team Leadership
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Global training Lead
Heineken Netherlands
06.2022 - Current
Talent & Leadership Manager
Heineken Panamá
05.2018 - 06.2022
Human Resources Generalist & CENAC Corporate Communications
DHL
03.2012 - 04.2018
Corporate Social Responsibility & Communication Analyst
Kimberly Clark
01.2010 - 03.2012
Recruitment Consultant
MTG
01.2007 - 01.2010
Insights Discovery (TTF) -
Insights
Train the facilitator (TTF) -
NKD for Heineken Panamá
Business Management -
Universidad Latina de Panamá
First Choice Champion training -
DHL Global Forwarding
HR Administration and Development -
Louisville University
Disaster Response Team -
DHL Express
Industrial Psychologist -
Universidad Central de Venezuela
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