Esra Moussa
Summary
Accomplished International Business graduate with expertise in finance, accounting, and project management. Developed trade finance skills at GarantiBank International N.V., ensuring regulatory compliance, resolving complex challenges, and fostering strong client partnerships. Proficient in financial analysis, cross-functional collaboration, and delivering innovative solutions. Recognized for outstanding interpersonal skills, proficiency in financial software, and managing diverse, multicultural projects. Fluent in English and Arabic, with intermediate Dutch and basic German and Spanish. Passionate about leveraging analytical and collaborative skills to excel in finance or project management roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Stock Room Associate
PVH Europe
08.2024 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
Internship
GarantiBank International N.V.
12.2022 - 11.2023
- Assisted with the processing of LCs and documentary collections, ensuring compliance with regulatory requirements and internal policies
- Conducted research on trade finance regulations related to LCs and documentary collections, providing valuable insights to support decision-making processes and ensure compliance
- Coordinated with cross-functional teams to ensure timely and accurate processing of LCs and documentary collections, demonstrating strong communication and teamwork skills
- Developed and maintained strong relationships with key clients and partners related to LCs and documentary collections, providing excellent customer service and contributing to the growth of the trade finance business
- Provided support in the resolution of disputes related to LCs and documentary collections, demonstrating strong analytical and problem-solving skills
Sales Assistant
Stradivarius
08.2021 - 07.2024
- Achieved high customer satisfaction levels by attending customers in a friendly and efficient manner
- Completed purchases by inputting credit and debit card payments in POS system
- Monitored shoppers' behavior, resulting in meeting the loss prevention goals
- Organized product deliveries and completing orders to meet customers' timetables
Education
BSc - International Business
The Hague University of Applied Sciences
The Hague, Netherlands07.2024
Exchange semester - International Management
Augsburg University of Applied Sciences
Augsburg, Germany08.2022
Specialization - Finance and Accounting
The Hague University of Applied Sciences
11.2022
Skills
- Strong attention to detail and accuracy
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
- Experience with letters of credit and documentary collections
- Comprehensive experience with Microsoft Tools and Apps
- Power BI expertise
- High Client Satisfaction
- Familiarity with international banking and financial systems
- Finance & Accounting
- Knowledge of trade regulations and compliance
- Ability to work collaboratively with cross-functional teams
- Trade finance expertise
- Banking software proficiency
- International trade regulations
- Know your customer
- Problem-solving
Languages
Arabic
Native language
English
Advanced
C1
Dutch
Intermediate
B1
Spanish
Beginner
A1
German
Beginner
A1
Certification
- Dutch language certificate (TUL) Level B1.2, Leiden University
- English Communication Training for your Career Course | Level C1+, Augsburg University
Timeline
Stock Room Associate
PVH Europe
08.2024 - Current
Internship
GarantiBank International N.V.
12.2022 - 11.2023
Sales Assistant
Stradivarius
08.2021 - 07.2024
BSc - International Business
The Hague University of Applied Sciences
Exchange semester - International Management
Augsburg University of Applied Sciences
Specialization - Finance and Accounting
The Hague University of Applied Sciences
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