Eran Luyima
Birmingham,West Midlands
Summary
Diligent and reliable 18-year-old with a strong track record of efficient service delivery (in fast-paced environments) and an aptitude for learning new systems and procedures swiftly. Prior experience in handling cash and card transactions and taking orders, combined with exceptional social and communication skills, positions me for success in both retail and hospitality roles.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Personal Shopper
Ocado Logistics
Tamworth, Staffordshire
2026.01 - 2026.03
- Currently work as a personal shopper at Ocado Logistics in the freezer, individually picking and packing up to 1500 orders each day using an RF scanner.
- Perform all tasks quickly and efficiently to meet daily productivity quotas.
- Adhere to health and safety regulations to maintain a safe working environment (when moving items weighing up to 100kgs).
Barista
BCC Cafe
Birmingham
2024.01 - 2025.12
- Volunteered at my church's cafe.
- Underwent training and carried out tasks such as making tea or coffee, handling the transactions of concessions, and cleaning the cafe- adhering to hygiene standards.
- Executed tasks with high levels of speed and accuracy, ensuring customer satisfaction (served up to 80 customers per shift).
Front of House Team Member (Short Term Contract)
RockaFellas
Birmingham, West Midlands
2025.09 - 2025.10
- Worked as a front-of-house team member at RockaFellas (a restaurant). Performed tasks such as using POS systems to take orders made both in person and on the phone, cleaning tables and bathrooms, making sauces (over 150 daily), garnishing food, and handling stock deliveries.
- Consistently dealt with up to 60 orders each day, upselling when given the opportunity.
Sales Representative
Scottish Power
Birmingham
2025.02 - 2025.04
- Worked as a sales representative for Scottish Power (SP) full-time after undergoing training and certification.
- Built relationships to relay the benefits of products, answer queries, and persuade customers to join SP.
- Entered customer information and processed sales transactions using the iPad system, processing an average of 2 sales each day.
Education
Queen Mary's Grammar School
2019.01 - 2025.01
Skills
- Customer Service
- Cash handling
- Teamwork
- Time management
- Multitasking
- Communication
- IT literacy
- Attention to detail
LANGUAGES
French (Grade B GCSE)
Affiliations
- Was a member of the QMGS Chess Club and Skiffle Band.
Certification
Scottish Power Sales Representative Certification,
Timeline
Personal Shopper
Ocado Logistics
2026.01 - 2026.03
Front of House Team Member (Short Term Contract)
RockaFellas
2025.09 - 2025.10
Sales Representative
Scottish Power
2025.02 - 2025.04
Barista
BCC Cafe
2024.01 - 2025.12
Queen Mary's Grammar School
2019.01 - 2025.01