Emmanuel Gyasi
St. John's
Summary
Experienced and highly competent Dental Surgery Assistant with a proven track record of supporting dentists in various procedures, resulting in a notable reduction in infection rates. Dedicated to providing compassionate patient care and ensuring optimal comfort during treatments. Skilled in dental radiography, chairside assistance, and front office administrative tasks. A quick learner with excellent communication skills, able to build strong relationships with colleagues and patients. Eager to contribute expertise and enhance the efficiency of dental practices.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Manhyia Government Hospital
09.2018 - 08.2019
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Contributed to the 1:30 patient-to-dental assistant ratio
- Managed inventory levels, reducing overhead by 15%
- Proactively liaised with patients for post-surgery follow-ups
- Enhanced patient satisfaction by 20% through empathetic interactions.
Dental Assistant
St. Patrick's Hospital
09.2020 - 08.2021
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Took dental images following strict patient protection rules, applying lead aprons.
- Sterilized rooms and prepped equipment and instruments for 20 procedures daily.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Receptionist
Gengimed Dental Clinic Ltd.
08.2021 - 07.2022
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Prepared and processed patient referrals and transfer requests.
- Managed office bookkeeping with insurance billing and patient payments.
Dental Outreach Volunteer
College Of Health Dental Clinic
02.2019 - 05.2019
- Planned and coordinated dental outreach events in collaboration with local organizations, schools, and community centers to reach underserved populations.
- Educated individuals and communities about proper oral hygiene practices.
- Performed oral health screenings to identify dental issues such as cavities, gum disease, and oral cancers.
- Administered fluoride treatments, dental sealants, and other preventive measures to help protect against tooth decay and other oral health problems.
- Assisted with dental procedures during procedures such as cleanings, fillings, extractions, and dental surgeries.
- Provided educational materials, toothbrushes, toothpaste, and other oral hygiene products to individuals and communities in need.
- Recorded patient demographics, medical histories, treatment plans, and follow-up recommendations accurately and confidentially.
- Ensured that dental instruments, equipment, and supplies were cleaned, sterilized, and properly stocked for subsequent outreach activities.
Education
Bachelor of Science - Psychology
Memorial University of Newfoundland
Diploma - Registered Dental Surgery Assistantship
College of Health and Well-Being, Ghana
06.2020
Skills
- Chairside assisting
- Good communication skills
- Administrative support
- Treatment room setup
- Front Office Management
- Punctual and Reliable
- Restorative Dentistry and oral surgery
- Infection control proficiency
- Patient Education
- Equipment Sterilization
Timeline
Dental Receptionist
Gengimed Dental Clinic Ltd.
08.2021 - 07.2022
Dental Assistant
St. Patrick's Hospital
09.2020 - 08.2021
Dental Outreach Volunteer
College Of Health Dental Clinic
02.2019 - 05.2019
Dental Assistant
Manhyia Government Hospital
09.2018 - 08.2019
Bachelor of Science - Psychology
Memorial University of Newfoundland
Diploma - Registered Dental Surgery Assistantship
College of Health and Well-Being, Ghana
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