Emmaline Jenkins

•Maintained accurate customer records and service history

•Processed paperwork including repair orders and invoices

•Managed billing and payment processing

•Coordinated with technicians and managers to ensure timely service

•Answered incoming calls and provided updates on vehicle repair status to customers

•Greeted and assisted guests upon arrival and departure

•Checked in and out campers and provided information on campsite utilities

•Organized and processed bookings, fees, and paperwork

•Monitored campground safety and enforced park regulations

•Resolved guest complaints in a timely and professional manner

•Assisted with campground events and activities

•Handled cash and credit card transactions

•Communicated with customers

•Provided guidance to other staff to resolve customer inquiries

•Regularly maintained a clean station environment

•Adhered to uniform policy and maintained a professional appearance