Emma Wunderink
Sales Consultant
Amsterdam
Summary
As a results-driven leader, I take pride in inspiring teams to not only meet but exceed KPIs, fostering a culture of excellence and team spirit. My adeptness in navigating dynamic market conditions showcases my ability to craft innovative solutions. The seamless blend of managerial expertise and a fervent sales drive defines my approach.
Overview
2
2
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Sales Consultant
Air Aroma
05.2023 - Current
- As a Sales Consultant at Air Aroma, I am committed to transforming brands through the art of scent marketing. With a consultative approach, deep industry knowledge, and a passion for innovation, I collaborate with our prestigious clients to curate unparalleled fragrance experiences that leave a lasting impression
- I take pride in representing Air Aroma, an industry-leading organization, and am eager to continue driving success for our clients while remaining dedicated to fostering lasting relationships
- Exceeded target by 150% after the first 3 months
- Responsible for over 230 accounts and managing these while providing a high level of Customer Service.
- Some of the client references are: Louis Vuitton, Cartier, Four Seasons, Hugo Boss, Sofitel, Fairmont Hotels, Waldorf Astoria, Four Seasons, Jaguar, Land Rover, Accor Group etc
- Demonstrated the value proposition of Air Aroma's products and services to these prestigious hotel chains and retail brands
- Conducted in-depth client assessments and provided customized scenting solutions to meet specific needs
- Secured partnerships with high-end luxury brands.
Front Desk Manager
Sofitel Legend The Grand Amsterdam
05.2022 - 05.2023
- Hiring, training, and supervising front desk staff to ensure they deliver high-quality service and uphold the property's standards
- Overseeing the day-to-day activities of the front desk, including check-ins, check-outs, and guest inquiries
- Providing special attention and services to VIP guests, ensuring their preferences and requirements are met
- Collaborating with housekeeping, maintenance, and other departments to ensure seamless communication and coordination
- Actively seeking and responding to guest feedback, implementing improvements based on their suggestions or concerns.
- Setting KPI'S for a team of 13 team members
Education
MBO 4 - Hospitality Management
01.2016 - 01/2019
Skills
Industry Trends
Territory Expansion
Product and Service Knowledge
Sales Funnel Management
Certification
Lean Six Sigma Yellow Belt
Training
Signature Worldwide - The Comprehensive Transient. Edge
Timeline
Sales Consultant - Air Aroma
05.2023 - Current
Front Desk Manager - Sofitel Legend The Grand Amsterdam
05.2022 - 05.2023
ROC Horizon College - MBO 4, Hospitality Management
01.2016 - 01/2019