Emily Manning
St. Johns,NL
Summary
Results-driven Business Development Manager with expertise in optimizing operations, reducing costs, and driving growth through strategic market analysis and innovative solutions. Skilled in financial forecasting, marketing strategy, and team leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Manager
Lester's Farm Market
08.2024 - Current
• Analyzed financial trends to develop strategies that improved operational efficiency and reduced overall costs.
• Implemented new processes for tracking expenditures which enabled more accurate forecasting of future costs.
• Conducted regular audits of operational costs, identifying discrepancies or anomalies which could impact profitability.
• Maintained up-to-date records of all invoices received from suppliers and vendors allowing for accurate tracking of payments made.
• Discovered new markets and located future opportunities for business growth.
• Created marketing plans and campaigns to promote products or services to new and existing customers.
• Researched industry trends to develop long-term strategic plans for the company's growth.
Sales Associate
TJX Company
09.2023 - 07.2024
- Delivered exemplary customer service by proactively assisted over 100 customers per shift reaching sales goals by answering questions, processing orders and handling payments.
- While designing inventory features every week to showcase products and increase sales.
Market Assistant
Ottawa Markets
05.2022 - 10.2023
- Performed administrative work including preparing invoices using QuickBooks.
- Managed payment verification process by ensuring timely receipt of payments as per contractual agreements.
- Coordinated large-scale events at ByWard and Parkdale markets overseeing up to 100 vendors per events.
- Created social media content and newsletters on Instagram and Mailchimp increasing engagement across platforms.
Camp Counsellor
Laurus Lifestyles
06.2023 - 08.2023
- Developed & implemented creative activities for kids aged 3-15 while ensuring all policies were followed to ensure the safety and happiness of the children
Inventory & Customer Service Manager
Lester's Farm Market
05.2018 - 08.2021
- Maintained inventory within imports department, leveraging market analysis of competitor pricing to strategically price items achieving a substantial increase in department revenue
- Efficiently and expeditiously handled customer concerns
- Mentored new hires on company policies, procedures, and product knowledge
Sales Associate
TJX Company
07.2019 - 06.2020
- Conducted daily merchandise stocking, achieving full shelf availability.
- Happily, guided 30+ customers daily through the process of finding ideal sizes and styles.
- Assisted over 20 customers per shift with returns and exchanges.
Team Member
Tim Horton's
05.2017 - 06.2018
- Collaborated with the team to serve over 200 cars in one hour, earning the third-highest drive-thru performance in Atlantic Canada.
- Efficiently and effectively served customers, while processed cash and credit transactions
Education
Honours Bachelor of Commerce - Finance & International Management
University of Ottawa
Ottawa, ON07.2024
Some College (No Degree) - Business Sustainability, International Supply Chain, Global Media Marketing And Future Trends in International Business
Vienna School of Economics And Business
Vienna, AustriaSkills
- Business development and planning
- Training and mentoring
- Revenue development
- Marketing
- Cost benchmarking
- AP/AR invoicing
- Problem Solving
- Microsoft Office Suite
Accomplishments
- Implemented new tracking measures for local products, ensuring profitability and accurate cost analysis.
Certification
Bloomsburg Market Concepts, 2023
Timeline
Business Development Manager
Lester's Farm Market
08.2024 - Current
Sales Associate
TJX Company
09.2023 - 07.2024
Camp Counsellor
Laurus Lifestyles
06.2023 - 08.2023
Market Assistant
Ottawa Markets
05.2022 - 10.2023
Sales Associate
TJX Company
07.2019 - 06.2020
Inventory & Customer Service Manager
Lester's Farm Market
05.2018 - 08.2021
Team Member
Tim Horton's
05.2017 - 06.2018
Bloomsburg Market Concepts, 2023
Honours Bachelor of Commerce - Finance & International Management
University of Ottawa
Some College (No Degree) - Business Sustainability, International Supply Chain, Global Media Marketing And Future Trends in International Business
Vienna School of Economics And Business
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