Emilia Palubiak
Roermond
Summary
In-depth Quality Assurance Associate with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. I am a good team worker, but self-motivated when needed. I am also a fast-learning person, who is goal-oriented.
Overview
10
10
years of professional experience
Work History
Quality Assurance Associate
Envista Holdings Corporation
11.2021 - Current
- Write and review Standard Operation Procedures and Work Instructions.
- Proper maintenance of control documents in the Quality Management System.
- Providing training and maintaining training records.
- Managing the team during Super Visor absence, leading Daily Management meetings, applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintains and demonstrates an understanding of global standards, regulations, and regulatory bodies including but not limited to ISO13485.
- Checking and signing CoAs (Certificate of Analysis).
- Inspected medical items and compared them against standards to meet regulatory requirements.
- Generated quality control reports for returned products.
- Handling customer complaints.
- Supporting audit preparation.
- Participate in the training of Problem-Solving Processes and Kaizens, to become Certificate Practitioner in Standard Work Tool.
Warehouse Employee
PVH Distribution Center
12.2019 - 11.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise for special customers.
- Trained new team members on picking and shipping procedures and processes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Performed troubleshooting to resolve issues with equipment, devices, and products.
Warehouse Employee
Dimass Group B.V.
04.2017 - 12.2019
- Checked packages and merchandise for damage and notified vendors.
- Shipping products according to packing requirments.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managing a small group of people to perform special projects.
- Processing returns.
Customer Service Respresentative
Play Sp. Z O O. Cellular Telecommunications
06.2014 - 04.2017
- Answered a constant flow of customer calls with minimal wait times.
- Maintained up-to-date knowledge of product and service changes.
- Collaborated with sales team members to stay current on inventory levels, and complete accurate orders
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
ZSP Nr 2
Luban05.2014
Skills
- Quality Management Systems
- Knowledge of Operations Systems: SAP and Oracle
- MS Office- Excel, PowerPoint, Word, Outlook, Teams
- DocuSign
- Drive License Cat B
- TFTI certificate
- PSP certificate
- Materials inspections
- Audit Assistance
- Team Leadership
- 5S
Languages
Polish
Native language
English
Advanced
C1
Timeline
Quality Assurance Associate
Envista Holdings Corporation
11.2021 - Current
Warehouse Employee
PVH Distribution Center
12.2019 - 11.2021
Warehouse Employee
Dimass Group B.V.
04.2017 - 12.2019
Customer Service Respresentative
Play Sp. Z O O. Cellular Telecommunications
06.2014 - 04.2017
High School Diploma -
ZSP Nr 2
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