Enhanced customer satisfaction by promptly addressing inquiries and resolving issues. Checking in Passengers, resolving baggage issues, delays and cancellations at the airport.
Provided amazing customer service by greeting passengers, attending to flight arrivals and departures.
Demonstrated safe practices and procedures. Assisting passengers with wheelchairs, pets, infants and young travelers.
Dealership Receptionist
Steele Auto CCC
02.2025 - 05.2025
Call center booking service appointments for Humber Ford and City Chrysler.
Connected with customers by listening to concerns and answering questions.
Child and Youth Care Worker
Key Assets NL
05.2023 - 08.2024
Do daily activities and spend time with youth.
Prepare reports daily.
Housekeeping.
Provide suicide and crisis intervention.
Resolve conflict situations.
Supervise activities of clients living in group homes.
Implement behaviour management programs.
Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
Cashier
SportChek
11.2021 - 04.2022
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Ramp Attendant
Allied Aviation
06.2024 - Current
Utilized detailed knowledge of airport layout and procedures for expedited movement of aircraft between gates and runways.
Participated in ongoing training programs to stay current on industry best practices and regulatory requirements.
Scanning baggage, sorting and loading aircraft, driving equipment, marshalling in and out aircrafts.
April Fresh Laundromat & Tanning Salon
08.2018 - 08.2021
Includes starting up tanning beds for people.
Doing laundry.
Answering questions people have about the laundromat and salon.