Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Eleni  Kefala

Eleni Kefala

Client Onboarding Officer(Medior)
The Hague

Summary

  • Five years of work experience in the financial services industry, with a focus on CDD and client risk assessment.
  • Two years focus as a trust officer working independently within underwriting team.
  • Up to date knowledge on compliance, know your client issues and applicable regulations WTT, WWFT, Sanction legislation, AMLA and FATCA.
  • Good analytical skills to describe risks with mitigating factors.
  • Experience in providing training to Junior Analysts.
  • One year experience in Internal Audit,control testing measures and improvements.
  • 6 months participation on a project with a focus in Artificial Intelligence and machine learning patterns.
  • Knowledge of working with MS Office, Transaction monitoring tools,Tableau,Power BI,SAP, Viewpoint, and Sales force
  • One and a half year experience working for a payment service provider as a Compliance Officer with knowledge on chargeback disputes and post event transaction monitoring.
  • Knowledge of EU payment services legislation and DNB reports under PSD2.
  • Experience with document fraud identification on security features and facial recognition analysis.

Overview

5
5
years of professional experience
1
1
Certification
1
1
Language

Work History

Client Onboarding Officer(Medior)

TMF Group
06.2023 - Current
  • Perform client risk assessment of prospect companies in the context of regulatory requirements regarding anti money laundering and prevention of terrorism financing.
  • Knowledge of the procedures and policies in connection with the organization’s obligations under the WWFT and WTT and any other applicable anti-money laundering and financing of terrorism funding legislation.
  • identify operational and integrity risks and propose mitigating factors and measures.
  • Monitor and analyze alerts related to international sanctions, the prevention of money laundering and the financing of terrorism.
  • Perform screening for all relevant parts of client's entity structure in order to establish risk profile
  • Prepare and maintain client acceptance files and advise management on the (re-) acceptance of clients together with the service teams.
  • Communication with clients for obtaining required due diligence documentation
  • Preliminary intake assessments and re acceptance of existing clients.
  • Perform ad hoc risk assessments, documentation, and mitigations
  • Perform periodic mandate reviews
  • Assist with training of junior officers
  • Advice and guide junior CDD officers on complex CDD issues.

Risk Controller

Samsung Electronics Air Conditioner Europe
06.2022 - 05.2023
  • Early warning and financial check system -Responsible for reaching out to appropriate department, minimize risk items and prepare reporting to Samsung headquarters.
  • Monthly preparation and presentation of high risk items to our CFO emphasizing on action points and possible adjustments in procedures within departments.
  • Bank guarantee verification checks
  • Preparation of testing schedule, updates on internal control questionnaires, review of evidence gathered by each department on quarterly basis.


Client Risk Analyst

TMF Group
12.2021 - 05.2022
  • Client risk analysis on complex corporate structures
  • KYC periodic reviews on existing and potential
    clients
  • Update and maintain various databases to ensure
    adequate tracking of the regulatory obligations of
    clients.
  • Reduce KYC backlog
  • Key liaison between business and compliance
    Risk screening,adverse media,sanctions databases
  • Escalation on cases with high risk impact
  • Working closely with Legal officers to resolve legal
    matters related to CDD
  • Collaborated with team members to achieve target
    results,DNB deadlines & KPIs
  • Proved successful work within tight deadlines and
    fast-paced atmosphere

Risk and Compliance Officer

Icepay
07.2020 - 11.2021
  • Merchant onboarding
  • Risk Underwriting-assessment
  • Risk mitigation measures
  • Risk and financial analysis
  • Fraud Reporting
  • FIU reporting
  • Data analysis
  • Transaction Monitoring
  • Chargeback disputes
  • Annual CDD review
  • Dow Jones screening
  • Card scheme rules
  • EU payment services legislation
  • Gambling policies
  • AML policies
  • DNB reports
  • In contact with external parties(authorities,payment
    providers) on suspicious fraudulent behavior
  • Merchant off boarding
  • Close communication with finance,sales team and
    stakeholders
  • URL random investigations identifying illegal activities
  • SIRA

Productivity and Project Specialist

Fourthline
02.2020 - 07.2020
  • Part of artificial intelligent ID verification project
  • Productivity analysis
  • Tableu data analysis
  • SLAs improvement
  • Participation on different types of projects-Project
    management
  • Internal manual analysis and improvement
  • Robot automation analyst checks (AI)
  • Information on new patterns of fraudulent behavior
    and risk mitigation

AML Investigator

Fourthline
10.2019 - 02.2020
  • Sanction,PEP reports
  • AI project on fraudulent identification security
    features
  • Machine learning experience
  • Fraud screening
  • Fraud risk analysis
  • Training new analysts & investigators
  • QA assessment on daily cases
  • Daily screening on High risk cases
  • Escalation measures on high risk cases
  • Pep & Sanction OSINT,World Check
  • Automation project part of AI team

KYC Analyst

Fourthline
12.2018 - 10.2019
  • ID security features fraud patterns-Extensive
    knowledge on different document types EU& non EU
  • Document fraud identification based on MRZ and
    VIZ
  • Geographical fraud pattern analysis
  • Fraud facial recognition analysis
  • CDD,EDD
  • Customer Onboarding

Education

Bachelor of Arts - Hospitality, Tourism And Events Management

European University of Cyprus
Cyprus
01.2017 - 2018.01

Pre Bachelor-Higher Diploma - Hospitality, Tourism And Events Management

Hotel Institute of Cyprus
Cyprus
01.2014 - 2017.01

Skills

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Certification

Trust Officer Certification (BOTO)

Interests

Typewriting

Cooking

Children's book writer

Timeline

Client Onboarding Officer(Medior)

TMF Group
06.2023 - Current

Risk Controller

Samsung Electronics Air Conditioner Europe
06.2022 - 05.2023

Client Risk Analyst

TMF Group
12.2021 - 05.2022

Risk and Compliance Officer

Icepay
07.2020 - 11.2021

Productivity and Project Specialist

Fourthline
02.2020 - 07.2020

AML Investigator

Fourthline
10.2019 - 02.2020

KYC Analyst

Fourthline
12.2018 - 10.2019

Bachelor of Arts - Hospitality, Tourism And Events Management

European University of Cyprus
01.2017 - 2018.01

Pre Bachelor-Higher Diploma - Hospitality, Tourism And Events Management

Hotel Institute of Cyprus
01.2014 - 2017.01
Eleni KefalaClient Onboarding Officer(Medior)