Summary
Overview
Work history
Education
Skills
Interests
Timeline
GeneralManager

Eleanor Kerin

London/ Lancaster

Summary

Dedicated worker used to working in fast paced environments varying from hospitality and food to sport and activity center's. I offer effective and engaging customer service and am very adaptable to whatever the situation entails. I love playing netball and therefore are used to working with a team and know how to effectively manage my time to make the most of my time. I'm currently a university student and am looking for part time work to help me out on the side

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Work experience

Uxbridge College
03.2019 - 05.2019


  • Helped teachers note down improvements that could be made
  • Recorded dance performances for evaluation
  • Made lists of props that were needed and helped in the creation of some props for the end of year performance
  • shadowed students and got insight into what life as a college music student was like

Young Leader

at Hillingdon Outdoor Activity Centre
06.2019 - 09.2020
  • Assist instructors by teaching or demonstarting different skills to children on courses
  • Established strong rapport with young people providing mentoring and coaching to build confidence.
  • Role modelled positive behaviour and interpersonal skills.
  • Promoted community involvement and volunteering among young people.
  • Cleaned up the site after each day to ensure everything was fit for use for the next day


Law work experience

InvestIN Education
London
10.2020 - 10.2022
  • connected with and learnt from experts in each field of law
  • participated in mock trials over zoom Infront of thee experts along with around fifty people
  • analysed and evaluated evidence and case files to come to resolutions
  • connected with others interested in moving forward into a law career
  • honed public speaking skills presenting my ideas infront of large groups of people
  • improved teamworking skills as I collaborated with people on my team to achieve a common resolution
  • Collaborated smoothly with people of different backgrounds and cultures.

Netball Coach

Blaze Netball Club
12.2020 - Current
  • Consistently applied effective, innovative coaching methods to meet and exceed team needs.
  • Provided variety of sporting equipment to enable diverse training practices and maximise student potential.
  • Planned and led training sessions to motivate players and improve gameplay.
  • Tailored sessions to provide physical challenge to individuals with varying abilities.
  • Built confidence of players by offering individual praise and recognising progress and achievements.
  • Developed trusted rapport with teams and individuals to understand strengths, weaknesses and motivations.
  • Demonstrated specific skills and techniques, providing time for controlled practice.
  • Promoted safety and welfare of young children by following safeguarding principles.

Team Member

The Clubhouse Sports Bar
05.2021 - 10.2021
  • Collaborated and offered support with extra tasks to meet team goals.
  • Demonstrated proper food handling and safety standards.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Front of House Team Member

Mamma Rosa
London
10.2021 - Current
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Managed customer-related issues following company policies and procedures.
  • Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.

Education

Bachelor of Arts - History

Lancaster University
Lancaster
10.2022 -

A-Levels -

Bishop Ramsey CofE School
London
09.2021 - 06.2022

GCSEs -

BISHOP RAMSEY COFE SCHOOL
London
09.2015 - 05.2020

Skills

  • Excellent time management skills
  • Organized
  • Good communication skills
  • Enthusiastic
  • Flexible worker
  • Great teamwork and individual skills
  • Customer experience

Interests

Resolute, bubbly diligent worker. Love to meet new people and help whenever I can, I also enjoy sports like netball which I play weekly in a club, music and history. I love meeting up with my friends and playing the violin

Timeline

Bachelor of Arts - History

Lancaster University
10.2022 -

Front of House Team Member

Mamma Rosa
10.2021 - Current

A-Levels -

Bishop Ramsey CofE School
09.2021 - 06.2022

Team Member

The Clubhouse Sports Bar
05.2021 - 10.2021

Netball Coach

Blaze Netball Club
12.2020 - Current

Law work experience

InvestIN Education
10.2020 - 10.2022

Young Leader

at Hillingdon Outdoor Activity Centre
06.2019 - 09.2020

Work experience

Uxbridge College
03.2019 - 05.2019

GCSEs -

BISHOP RAMSEY COFE SCHOOL
09.2015 - 05.2020

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Eleanor Kerin