Eduardo Machado

• Menzies- Check-In Agent ; Baggage Handling Agent

Skilled in assisting passengers with check-in, seat assignments, and travel inquiries, ensuring smooth, compliant processes. Experienced in baggage sorting, and issue resolution, with a focus on accuracy, safety, and efficient operations for optimal customer satisfaction.

• Dnata- warehouse operator

Efficiently process air freight exports and imports , managing inventory, documentation, and regulatory compliance. Known for accuracy, teamwork, and supporting smooth, safe logistics operations.

• Oversee production operations, quality control, and deadlines in a fast-paced fishing environment. Manage procurement of supplies, optimize costs, and maintain quality standards. Skilled in team leadership, logistics coordination, and supplier negotiation to support efficient operations and company goals.

Oversaw operations and administration for a vibrant nightclub, ensuring excellent guest experiences. Managed staff scheduling, inventory control, and financial reporting while also serving as door host and bartender. Implemented marketing strategies to boost attendance and revenue.

Oversaw the design and setup of tipi accommodations for a large psytrance festival, coordinating logistics and vendor relationships. Managed budgeting and resources to ensure timely project completion while enhancing guest comfort. Demonstrated strong leadership and communication skills, contributing to the event’s success.

Delivered exceptional customer service in a fast-paced retail environment. Assisted with inventory management and store presentation while engaging customers to enhance their shopping experience and drive sales. Collaborated with team members to achieve operational goals.

• Represented luxury brands, consistently exceeding sales targets through expert product knowledge and client engagement. Delivered personalized buying advice, strengthened brand loyalty, and upheld high service standards.
• Brands: Maison Margiela, jacquemus, Vetments, Thom Browne, Comme des garcons, JW Anderson, Craig Green, Marques Almeida, Helmet Lang...

• Represented luxury brands across boutiques, department stores, and pop-ups, achieving sales targets through tailored service and brand expertise. Promoted to JW Anderson Brand Ambassador for outstanding performance and client engagement.

Clients: Louis Vuitton, brooks brothers, Marc Jacobs, YSL, Marni, selfridges, Harrolds...

• Led the sales team to exceed targets while delivering exceptional customer experiences. Oversaw operations, trained staff on product knowledge, and maintained high visual merchandising standards to enhance the shopping atmosphere. Fostered a team culture focused on customer satisfaction and sales performance.

• London Fashion week SS16 , Fashion Show Coordinator: Burberry; Mulberry; Obscure Rebellion Brand ambassador
• Graduate Fashion Week , Fashion Show Host
• Uca Epsom Graduate show , Fashion Show Coordinator