Suzanne Edwards
Glasgow District, Watt .Town P.O. ,St Ann
Summary
Hardworking Room Attendant bringing 6 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
6
6
years of professional experience
Work History
Room Attendant
Royalton White Sands Resort
11.2023 - Current
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Room Attendant
Grand Bahia Principe (Hojapi Limited )
04.2018 - 04.2023
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Inspected guest rooms to replenish soap, paper towels and toiletries
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Certificate - Sexual Harassment
Tourism Product Development Company
Ocho Rios07.2023
Certificate - Customer Service
Tourism Product Development Company
Ocho Rios07.2023
Certificate Of Excellence - Room Attendant
St Monica's College
Ocho Rios01.2018
Skills
- Guest Inquiries
- Room Preparation
- Guest Room Confidentiality
- Deep Cleaning Protocols
- Team Support and Collaboration
- Housekeeping
Timeline
Room Attendant
Royalton White Sands Resort
11.2023 - Current
Room Attendant
Grand Bahia Principe (Hojapi Limited )
04.2018 - 04.2023
Certificate - Sexual Harassment
Tourism Product Development Company
Certificate - Customer Service
Tourism Product Development Company
Certificate Of Excellence - Room Attendant
St Monica's College
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