Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dorcas Asantewaa Opare

Brambleton, VA

Summary

I have proven myself with the ability to establish and maintain good communication and friendly relationship with customers. I’m dedicated to identifying customer needs and delivering effective solutions to all problems. Time management skills combined with superior knowledge of all sectors of customer relations. Good English command, am hardworking, and am ready to join my next team to prove my capabilities. Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports.

Overview

3
3
years of professional experience

Work History

QUALITY CHECKER

GXO LOGISTICS AMSTERDAM
10.2022 - 03.2023
  • Removing all products and materials that fail to meet specification or expired
  • Operation of electronic equipment and software for inspection purpose
  • Monitoring operations to ensure that they meet production standards
  • Critical thinking skills, to help work through customer problems and production issues , as well as develop strategies for improving product quality
  • Math skills- data entry , measuring , calibrating and calculating specifications are just some of the many skills you should possess.

CASE MANAGER

Just Point
Remote
09.2021 - 08.2022
  • Maintained up to date knowledge on medical claims and services of the firm
  • Handled customer calls and responded to queries about services
  • Worked to understand the needs of every customer
  • Handled large volume of calls daily on the basis of claims and how best the firm can help
  • Provided high quality customer service to customers .

SALES MANAGER

ONIVEST GROUP
02.2020 - 07.2021
  • Handled sales transactions and returns in a timely manner
  • Answered all questions related to the company investment portfolio
  • Greeted customers in a friendly and empathised with them during KYC.

Education

MBBS - General Medicine

POLTAVA STATE MEDICAL UNIVERSITY : POLTAVA
Ukraine
07.2022

High School Diploma -

Ola Girls Senior High School
Ghana
06.2014

Skills

  • Excellent Communication Skills
  • System and Software Operating ( CRM )
  • Multitasking Skills
  • Leadership Skills
  • Critical Thinker
  • Sales Expert
  • MS Office Skills
  • Data Entry
  • Google Sheets
  • Auditing
  • Quality Checks
  • Customer Service

Languages

English
Native language

Timeline

QUALITY CHECKER

GXO LOGISTICS AMSTERDAM
10.2022 - 03.2023

CASE MANAGER

Just Point
09.2021 - 08.2022

SALES MANAGER

ONIVEST GROUP
02.2020 - 07.2021

MBBS - General Medicine

POLTAVA STATE MEDICAL UNIVERSITY : POLTAVA

High School Diploma -

Ola Girls Senior High School
Dorcas Asantewaa Opare