Donovan Head
Summary
Proactive and detail-oriented professional with a track record of enhancing customer satisfaction and streamlining inventory processes at Winners TJX and Walmart. Excelled in customer service and safety oversight, significantly boosting warehouse efficiency. Demonstrates strong organizational skills and a commitment to maintaining a clean, safe shopping environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Associate
Winners TJX
06.2022 - 10.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
Fulfillment Associate
Walmart
07.2019 - 08.2021
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Education
Diploma - Software Development
Keyin
Online04-2025
Diploma - Comprehensive Arts & Science
College of North Atlantic
Corner Brook, NL04-2022
High School Diploma -
Riverwood Academy
Wings Point Rd06-2019
Skills
- Customer service
- Attention to detail focus
- Organization
- Safety oversight
- Inventory assessment
Languages
English
Professional Working
Certification
- Joint Health and Safety Committee
Timeline
Store Associate
Winners TJX
06.2022 - 10.2023
Fulfillment Associate
Walmart
07.2019 - 08.2021
- Joint Health and Safety Committee
Diploma - Software Development
Keyin
Diploma - Comprehensive Arts & Science
College of North Atlantic
High School Diploma -
Riverwood Academy
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