Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Interests
Timeline
Generic
Dominika Kwietniewska

Dominika Kwietniewska

Logistics & Supply Chain Specialist | Multilingual | Customer-Centric Operations
Amsterdam

Summary

Results-driven logistics and supply chain professional with 7+ years of experience in global material flow management, transportation coordination, and end-to-end order-to-cash processes. Skilled at optimizing operations, improving KPIs, and leading cross-functional projects in fast-paced, multinational environments. Adept in SAP,Microsoft Office, with a proven track record of cost savings, process improvement, and outstanding customer service in five languages.

Overview

2026
2026
years of professional experience
6
6
Languages

Work History

Supply Chain Coordinator

Tosoh BV
7 2021 - Current
  • Coordinated material flow for global customers, proactively resolving supply chain disruptions.
  • Managed transport arrangements to ensure on-time deliveries; monitored KPIs to meet SLAs.
  • Led procurement of raw materials and aligned production planning with demand forecasts.
  • Partnered with Business Development to enhance S&OP processes and implement SAP digitalization, improving operational efficiency.
  • Oversaw full order-to-cash cycle, ensuring 100% order accuracy and timely invoicing.
  • Maintained strong customer and logistics partner relationships to ensure transparency and satisfaction.
  • Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
  • Kept stock areas clean, tidy and organized according to facility requirements.

Logistics Service Coordinator

Dow Chemicals BV
01.2018 - 12.2021
  • Monitored 3PL providers for compliance with SOPs and quality measures.
  • Resolved bottlenecks, tracked shipments, and improved distribution cost-effectiveness.
  • Produced supply chain reports to anticipate and respond to changing client needs.
  • Achieved €12K in cost savings in six months through process optimization (target: €5K).
  • Delivered service excellence in four languages; awarded Bronze and Spotlight recognition by the Dow Customer Service.

Sales Consultant & Business Development

Medisol BV
01.2018 - 12.2018
  • Conducted market analysis, delivered product demonstrations, and managed corporate social media.
  • Processed orders and provided multilingual customer support.

Commercial Sales Representative

Medisol BV
01.2016 - 12.2016
  • Managed after-sales services for Italian, English, and Polish markets.
  • Translated marketing materials and developed Spanish market penetration strategies.

Education

Master - Supply Chain Management

Barcelona Executive Business School
Barcelona
01-2023

BBA - Business Administration

HZ University of Applied Sciences
Vlissingen
01-2018

Skills

  • Logistics & Transportation Management
  • Inventory & Demand Planning
  • KPI Tracking & Continuous Improvement
  • Order-to-Cash Process Optimization
  • Vendor & Stakeholder Management
  • SAP ERP Microsoft Office, Teams
  • Multilingual Communication (PL, EN, ES, IT, NL)
  • Shipment tracking
  • Teamwork

Extracurricular Activities

Event Committee at Polish Professional Women in Netherlands, Amsterdam, North Holland, 10/01/23, Present

Interests

Yoga, running, strenght training, study languages and travelling

Timeline

Logistics Service Coordinator

Dow Chemicals BV
01.2018 - 12.2021

Sales Consultant & Business Development

Medisol BV
01.2018 - 12.2018

Commercial Sales Representative

Medisol BV
01.2016 - 12.2016

Supply Chain Coordinator

Tosoh BV
7 2021 - Current

Master - Supply Chain Management

Barcelona Executive Business School

BBA - Business Administration

HZ University of Applied Sciences

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Dominika KwietniewskaLogistics & Supply Chain Specialist | Multilingual | Customer-Centric Operations