Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Languages
Generic
Divine Favour

Divine Favour

Community manager, creative writer, freelance writer
Portharcourt ,Rivers

Timeline

Customer Service Representative

Hope Nwabueze
05.2023 - 05.2025

Bachelor Of Education - Clinical Psychology

Ignatius Ajuru University
2021.09 - Current

Creative Writer

Jarod
09.2020 - 07.2024

West Africa Examination Council - Social Sciences

Agbarho Grammar School
09.2013 - 09.2018

First School Living Certificate -

Agbarho Model Primary School
2006.09 - 2012.08

Work History

Customer Service Representative

Hope Nwabueze
05.2023 - 05.2025
  • Handled 90+ calls daily with duties including signing up new customers, retrieving customer data, presenting Relevant products information and canceling services.
  • Memorised the entire company products and service including prices and special discounts.
  • Received an average of 85% customer satisfaction ratings, 15% higher than companies average.

Creative Writer

Jarod
09.2020 - 07.2024
  • Utilized strong editing skills to revise written work for clarity, coherence, and grammatical correctness.
  • Adapted writing style according to project requirements, exhibiting versatility across various industries and formats.
  • Created impactful screenplays resulting in film festival selections or production opportunities.
  • Balanced attention to detail with meeting word count targets showcasing ability to comply with specific guidelines.

Overview

5
5
years of professional experience
15
15
years of post-secondary education

Education

First School Living Certificate -

Agbarho Model Primary School
Delta State
2006.09 - 2012.08

West Africa Examination Council - Social Sciences

Agbarho Grammar School
Delta State
09.2013 - 09.2018

Bachelor Of Education - Clinical Psychology

Ignatius Ajuru University
Portharcourt
2021.09 - Current

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionTeam Building / Company Retreats

Languages

English
Bilingual or Proficient (C2)

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Divine FavourCommunity manager, creative writer, freelance writer