JIRA
Dipankar Chakraborty
Certified Technical Program Manager & Agile Practitioner
Amsterdam
Summary
Meticulous leader and strategic planner with 17 years 9 months of comprehensive managerial acumen in delivering complex technical programs, offering client satisfaction by following best practices with technology & data driven approach. Dedicated to giving every customer positive experience. Confident IT professional accustomed to meeting most critical of deadlines with success. Highly adept at prioritizing tasks and working closely with all types of personalities.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Technical Program Manager
Adyen
2023.01 - Current
- Delivering two strategic programs established for a long term exponential growth.
- Building long term vision & roadmap for engineering autonomy and reduce the development to production rollout time.
- Stakeholder management & leading cross functional connect.
- Planning, progress monitoring & reporting to leadership in weekly connect.
- Used data driven approach to set quarterly success metrics for program and setting up strategy around it for execution.
Solution Architect
Coforge (Greater Noida, India)
2021.07 - 2023.11
- Designing a solution scratch (full SDLC process) for UK based customer using the serverless stack of AWS to migrate away from a 25 years old legacy platform.
- Set up product rollout plan to achieve business goals in timely manner.
- Delivery planning, progress monitoring, reporting to leadership, release management & change management.
- Ensuring everything is well documented over confluence in a structured manner for both (functional & technical).
Delivery Head
Veridic Technologies (Chandigarh, India)
2020.01 - 2021.07
- Building our SaaS platform and project deliveries for all clients in Europe, Australia & African region which is deployed over AWS cloud.
- Ensuring best practices are followed during the SDLC with key focus on planning, progress monitoring, reporting to leadership, release management & change management.
General Manager
DiGiSPICE Technologies (Mohali, India)
2017.08 - 2019.12
- Managing our fintech product vertical & all client deliveries for fintech, BFSI & digital transformation based projects for B2B2C.
- Cloud migration (AWS or private cloud) and adoption.
- Ensure good planning, monitoring, reporting to leadership, release management, change management, document repository for customers etc.
Technical Project Manager
TechMahindra (Chandigarh, India)
2016.07 - 2017.07
- Handing digital transformation projects for GE over AWS & Predix for US and Europe region.
- Full control over SDLC and defining engineering processes and best practices to follow.
- Assist sales team by doing technical presentations to GE project owners & users.
- Ensure everything is well documents being functional or technical and approved by peer customer representative.
Deputy General Manager
Altruist Technologies (Panchkula, India)
2009.10 - 2016.07
- Managing the service delivery for our platform business for Europe, middle-east, Africa & APAC region.
- Managing our product vertical, adoption and implementation over public AWS cloud.
- Presales Solution architecting for custom development projects by preparing end to end solution documents (solution architecture, designs, HLD, LLD & TDD).
Manager
Easy Mobile India (Ambala, India)
2009.03 - 2009.10
- Managing all client deliveries for voice apps.
- Ensuring and participating in all project phases from planning, information gathering, sign-off, progress monitoring, reporting to leadership, release management, project handover to operations & change management.
Senior Software Engineer
CELLEBRUM (Mohali, India)
2006.07 - 2009.03
- Technical team lead for developing IVR, ASR, SMS & billing applications for telcos.
Education
Bachelor of Technology - Computer Science
Punjab Technical University
Jalandhar - India 2002.07 - 2006.07
Skills
Program Management
undefinedSoftware
Mantis
Rally
Microsoft Projects
Microsoft Visio
Release Notes
HLD & LLD Network Diagram
IOS & Android Mobile Apps
Web Technologies
JAVA
Confluence
Infrastructure as Code (IAAS)
Jenkins
Github
Edraw or draw.io
Figma
Devops
Argo Workflow & CD
Linux Operating System
CICD
ISO Standards (App-DB-OS)
Certification
AWS Certified Solution Architect ; License ID: 2D3ZY2WK2BV11R3H ; Verification Link: http://aws.amazon.com/verification
Accomplishments
- Certified Agile practitioner and efficient with SCRUM & KANBAN.
- Over 9 years of experience working with AWS.
- Working exposure in full lifecycle of software development from presales, effort estimation, resourcing, planning, scoping, information gathering, development, testing, release management, change management & post production support.
- Ability to take large complex projects/programs and break them into smaller milestones, develop functional specifications, then deliver them in a successful and timely manner.
- Efficient in anticipate risks and making tradeoffs. Balance customer and business needs versus technical constraints.
- Demonstrated ability to communicate effectively with both technical and non-technical individuals.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Maintained strict budgetary control on projects ranging from and working with project teams to track costs and control expenditures without sacrificing quality.
- Experienced in communicating and presenting solutions to CXO level representatives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
- Defining engineering processes for design, development, testing, release management and post production support.
- Applied creative reasoning and logic to resolve complex problems and develop sound solutions.
- Developed detailed project plans that clearly outlined goals, timelines, responsibilities, resources needed.
Additional Information
Date of Birth: 24th Sep 1983
Valid HSM VISA/Residence Permit for Netherlands
Valid B1/B2 US VISA
Timeline
Technical Program Manager
Adyen
2023.01 - Current
AWS Certified Security - Specialty; License ID: W45CST4JMFQ11NWG
2021-08
Solution Architect
Coforge (Greater Noida, India)
2021.07 - 2023.11
AWS Certified Solution Architect ; License ID: 2D3ZY2WK2BV11R3H ; Verification Link: http://aws.amazon.com/verification
2021-04
AWS Certified Cloud Practitioner; License ID: WM57LC7L1N4Q1NWB
2021-04
Prince2 Agile Foundation ; Candidate Number : 9980036788225338 ; Verification Link: https://www.axelos.com/successful-candidates-register
2020-07
Prince2 Agile Practitioner ; Candidate Number : 9980036788225338
2020-07
Delivery Head
Veridic Technologies (Chandigarh, India)
2020.01 - 2021.07
General Manager
DiGiSPICE Technologies (Mohali, India)
2017.08 - 2019.12
Technical Project Manager
TechMahindra (Chandigarh, India)
2016.07 - 2017.07
Deputy General Manager
Altruist Technologies (Panchkula, India)
2009.10 - 2016.07
Manager
Easy Mobile India (Ambala, India)
2009.03 - 2009.10
Senior Software Engineer
CELLEBRUM (Mohali, India)
2006.07 - 2009.03
Bachelor of Technology - Computer Science
Punjab Technical University
2002.07 - 2006.07
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