Diago Mascarenhas
Rotterdam
Summary
Critical-thinking Facility and Administration Manager with 6 years of proven successful cost-reduction techniques, efficient project scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.
Overview
16
16
years of professional experience
Work History
Facility and Administration Manager
Effective Teleservices Pvt Ltd
Gandhinagar
12.2019 - 01.2023
- Supervised a team of 20 personnel including Front Desk Team, Housekeeping services as well as public relations and external liaison.
- Initiated and implemented Fire and Safety system and renovation of plumbing and sanitation of the entire premises.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Developed and implemented improved vendor and inventory management for enhanced order and accuracy.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Operations and Administration Manager
Ollo Import & Export
Ahmedabad
01.2019 - 12.2019
- Trained and Supervised a team of 10 personnel including operations, social media marketing and logistics.
- Ensure smooth functioning of operations by maintaining excellent relationship with local and international suppliers and customers.
- Forecast demand and negotiate contract agreements to ensure consistent supply and quality
- Designed vendor performance matrix for evaluation and supply management.
- Collaborating with various departments to ensure streamlined financial transactions.
Assistant Procurement Manager
Ripe Fresh Trading LLC
Dubai
06.2016 - 10.2018
- Supervised a team of 25 personnel including logistics and packing and loading.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Devised and implemented strategies to optimize purchasing processes and inventory management.
- Analyzed market conditions and negotiated contracts with vendors to make informed decisions on pricing and purchasing strategies.
- Created and maintained portfolio of qualified vendors to expand options.
- Established and maintained accurate records to adhere to compliance.
Senior Administrator
Dynatrade LLC
Sharjah
08.2009 - 06.2016
- Supervised an administrative team of 4 personnel smoothly over 6 years including medical services and employee benefits.
- Managed Health benefits of over 1500 Employees and their families all over UAE.
- Developed filing system, SOP and document tracker for the department.
Procurement Officer
Straight Line Cargo Services LLC
Dubai
04.2008 - 07.2009
- Procurement of Maintenance Contract requirements for Palm Jumeira.
- 100% accuracy in Billings to Client as verified by Quality Surveyor.
- Facilitated launch of the Palm Jumeirah.
- Sourced heavy Industrial equipment in emergency situations.
Business Development Executive
Ramoji Film City
09.2006 - 12.2007
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Actively market holiday travel packages to Corporates, Schools and Travel Agents.
Education
Bachelor’s Degree - Commerce
Gujarat University
Ahmedabad2006
Bachelor of Science - Hospitality and Hotel Administration
All India Council of Technical Education
Ahmedabad2006
Skills
- Process Improvement
- System Monitoring
- Employee Management
- Training and Development
- Coordinate Service Contracts
- Records and Database Management
- Inventory Oversight
Languages
English
Native language
English
Proficient
C2
Hindi
Intermediate
B1
Gujarati
Elementary
A2
Timeline
Facility and Administration Manager
Effective Teleservices Pvt Ltd
12.2019 - 01.2023
Operations and Administration Manager
Ollo Import & Export
01.2019 - 12.2019
Assistant Procurement Manager
Ripe Fresh Trading LLC
06.2016 - 10.2018
Senior Administrator
Dynatrade LLC
08.2009 - 06.2016
Procurement Officer
Straight Line Cargo Services LLC
04.2008 - 07.2009
Business Development Executive
Ramoji Film City
09.2006 - 12.2007
Bachelor’s Degree - Commerce
Gujarat University
Bachelor of Science - Hospitality and Hotel Administration
All India Council of Technical Education
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