Devin Anstey
Grand Falls-Windsor
Summary
Goal-oriented individual with strong ability to greet and assist a high volume of customers, providing tailored merchandise recommendations based on specific requirements. Proficient in creating visually appealing displays to drive sales and ensuring accurate cash register transactions. Adept at maintaining detailed records of all transactions, ensuring efficiency and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Cook
Badger Diner
03.2024 - Current
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Sales Associate
Kent Building Supplies
02.2021 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Followed verbal and written instructions to properly move and ship products.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Used hand-held scanners and physical logs to accurately track item movements.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Train new hires on WAVe equipment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Shift Manager
Doninis
02.2017 - 02.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Counted registers and cleaned and secured shop at end of shift.
- Exercised composure under pressure and in escalated customer service scenarios.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
Supervisor
Tim Horton's
09.2014 - 01.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Air Cadet Instructor
The Canadian Forces
06.2014 - 08.2014
- Skilled at working independently and collaboratively in the team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Coach cadets in sports and physical activities
Education
High School Diploma -
Valmont Academy
King's Point, NL01.2014
Skills
- Money Handling
- Answering Customer Questions
- Shipment Processing
- Stocking and Replenishing
- Quotas and Goals
- Sales Expertise
- JLG Trained
- WAVe Trained
- Forklift Trained
- WAVe trainer
- Stocking and replenishing
- Multi-tasking strength
- Sales training
- Food preparation
- Customer service
- Decision-making
- Employee motivation
Accomplishments
- Standard First Aid (2022)
- Irving Forklift Trained (2022)
- WAVe Trained (2021)
- JLG Trained (2021)
- WAVe Trainer (2022)
- WHMIS (2023)
- Irving Fall Arrest Certified
- Lord Strathcona Medal (2012) the highest award which can be bestowed upon a Canadian cadet in recognition of exemplary performance in physical and military training.
Languages
English
Native or Bilingual
Certification
- JLG license
- Wave License
- Forklift License
- Fall Arrest
- Standerd First aid (2023)
- Food handling course (2024)
Timeline
Head Cook
Badger Diner
03.2024 - Current
Sales Associate
Kent Building Supplies
02.2021 - 02.2024
Shift Manager
Doninis
02.2017 - 02.2021
Supervisor
Tim Horton's
09.2014 - 01.2017
Air Cadet Instructor
The Canadian Forces
06.2014 - 08.2014
- JLG license
- Wave License
- Forklift License
- Fall Arrest
- Standerd First aid (2023)
- Food handling course (2024)
High School Diploma -
Valmont Academy
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