Destiny Roberts
St. John's
Summary
Dynamic leader with proven expertise in inventory control and team building, honed at Claire's. Excelled in enhancing store operations and customer satisfaction through strategic problem-solving and exceptional customer service. Achieved significant improvements in efficiency and sales presentation, demonstrating a keen attention to detail and a strong commitment to excellence.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Claire's
09.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Crew Member
McDonald's
05.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Keyholder
Mr. Sub
09.2020 - 05.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
GED -
Keyin College
Springdale, NL04-2020
Skills
- Problem-solving
- Customer service and engagement
- Inventory control
- Time management
- Team building and leadership
- Attention to detail
References
Available upon request.
Timeline
Assistant Store Manager
Claire's
09.2022 - Current
Crew Member
McDonald's
05.2021 - 05.2022
Keyholder
Mr. Sub
09.2020 - 05.2021
GED -
Keyin College
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