Denys Sachkov
Summary
Enthusiastic and detail-oriented individual with a passion for delivering outstanding customer service. Proven ability to manage front desk responsibilities efficiently, handling calls, greeting visitors, and maintaining a welcoming atmosphere. Possesses excellent communication skills and a natural flair for organization. Eager to contribute to a dynamic work environment as a receptionist, leveraging strong work ethic and dedication to ensuring a positive first impression for all visitors.
Overview
1
1
year of professional experience
Work History
Barista
07.2021 - 09.2021
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Shop Assistant
09.2021 - 02.2022
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve overall store goals and objectives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Secondary School
Ukraine 05.2020
No Degree -
Khmelnitsky Specialized College of Economic
Khmelnitskyi , Ukraine 06.2023
Skills
- Verbal and Written Communication
- Telephone Skills
- Customer and Client Relations
- Time Management
- Schedule Management
- Organization Skills
- Making Appointments
- Team Collaboration
- Listening Skills
- High level of accuracy in managing paperwork, data entry, and other administrative tasks
- Adaptability to changes in work processes and procedures
Languages
Ukrainian
Native language
English
Upper intermediate
B2
Timeline
Shop Assistant
09.2021 - 02.2022
Barista
07.2021 - 09.2021
Secondary School
No Degree -
Khmelnitsky Specialized College of Economic
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