Demiquell Godliep
Hoofddorp
Summary
Hardworking and passionate job seeker with strong communication and problem solving skills eager to secure entry-level flight attendant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-oriented service Agent with over 2 years of experience in aviation.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
02.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Costumer service agent
Signature aviation by Arrindell- Sint Maarten (SXM)
11.2021 - 05.2023
- Participated in pre-flight briefings ensuring clear understanding of flight details.
- Confidential document controlling.
- Developed highly empathetic client relationships and known for exceeding service standard goals.
- Processing customers through Deltamatic & Snapp.
- Baggage acceptance processing and ensuring it reaches the correct destination.
- Departure agent assist safely emplaning and deplaning of customers.
- Monitored Aircraft search procedures and inventory levels of airlines'' supplies ensuring adequate stock was available at all times.
- Guiding costumers safely to the aircraft.
- B757 exterior trained including opening/ closing aircraft door.
- Handled cash transactions accurately.
- Improved customer satisfaction by providing efficient and friendly service at the check-in counter.
- Maintained strong communication channels with other departments including cabin crew, maintenance staff, and airport authorities for seamless operations.
Education
Stward/ess
ROC Van Amsterdam College Airport
Amsterdam, NetherlandsHigh School Diploma -
Milton Peters College
Philipsburg, Sint Maarten,07.2021
Skills
- Policies and Procedures Adherence
- Team Collaboration
- Multilingual Skills
- Customer Relations
- Detail Oriented
- Friendly, Positive Attitude
- Multitasking
- Flexible and Adaptable
- Exceptional communication
Accomplishments
- Collaborated with team of KLM in the development of an internship with duration of one month.
Languages
Dutch
Advanced
C1
English
Proficient
C2
Custom
Matumi Shigemoto, Arrindell Aviation/Signature flight support, Manager, Matumi.shigemoto@signatureflight.com, +1(721)5631892, General aviation terminal, Airport blvrd, Simpson bay, St.maarten
Timeline
Barista
Starbucks, Barista
02.2024 - Current
Costumer service agent
Signature aviation by Arrindell- Sint Maarten (SXM)
11.2021 - 05.2023
Stward/ess
ROC Van Amsterdam College Airport
High School Diploma -
Milton Peters College
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