Deena Van Der Meer
Brunssum
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Owner
W2 Universal
01.2019 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Temp - Project Admin
A2Q2 ATeam HQ
05.2021 - 11.2021
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Project Admin.
- Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
- Assisted with data entry projects, ensuring accuracy and timely completion of essential documents for multiple employers.
- Effectively hosted client-manager on-line meetings.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned.
Administration Assistant
Mercury Insurance
08.2006 - 05.2019
- Collaborated with cross-functional teams on various projects, ensuring smooth workflow and completion within deadlines.
- Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
- Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Administrative duties as required including scheduling meetings, booking travel reservations, and assisting other departments.
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Provided customer service via chat, email and phone.
Education
High School Diploma -
Weslaco High School
Texas, USA05.1992
Some College (No Degree) - Two Years of Business Management Study
University Of Texas Pan American
Texas, USASkills
- Netherlands Work Permit
- US Citizen - Native English Speaker
- Tech Savvy
- Microsoft SharePoint, Outlook, Word, Excel, Access, PowerPoint
- Client Service via chat, email and phone
- Analytical Thinking
- Time Management
- Problem Solving
Timeline
Temp - Project Admin
A2Q2 ATeam HQ
05.2021 - 11.2021
Owner
W2 Universal
01.2019 - Current
Administration Assistant
Mercury Insurance
08.2006 - 05.2019
High School Diploma -
Weslaco High School
Some College (No Degree) - Two Years of Business Management Study
University Of Texas Pan American
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