Summary
Overview
Work History
Education
Skills
Software
Associations
Interests
Additional Training
Continued learning and professional development
Timeline
Receptionist
Debbie Otto

Debbie Otto

Oosterhout, Netherlands

Summary

Enthusiastic biology graduate with a First Class BSc (Honours) in Biology from the Open University UK, transitioning from a successful career in security management to the life sciences field. Highly adaptable, with a foundation in cellular & molecular biology and infectious diseases, complemented by strong communication, client service, and crisis management abilities. Currently learning Dutch to enhance cross-functional communication in the Netherlands.

Overview

26
26
years of professional experience

Work History

Freelance Security Risk Management Consultant

Various Clients
03.2017 - 07.2020
  • Provided high-level security consulting and project management for corporate clients, utilizing analytical skills and solutions-oriented approach to address client-specific needs
  • Conducted risk assessments and implemented security solutions tailored to corporate clients
  • Developed and facilitated crime prevention workshops, showcasing strong presentation and public speaking skills
  • Built and maintained client relationships through proactive communication and support, ensuring a client-centered service approach
  • VIP protection
  • Corporate Investigations.

Head of Security and OHS

Road Accident Fund
10.2009 - 02.2017
  • Led a regional security and health/safety program, overseeing physical security, crisis management, and external partnerships
  • Developed and Implemented security and OHS protocols, aligning with organizational policies
  • Engaged with external partners (e.g., SAPS, Fire and Rescue, Local Government), demonstrating cross-functional collaboration and crisis response capabilities
  • Managed a team, providing training and development to enhance service delivery and operational effectiveness
  • Internal Investigations.

Private Security Contractor

04.2006 - 09.2009
  • Contracting for several Specialised Security Services Companies – Including: The Claymore Group, Nicoll Steyn Associates, G4S, CMC Amusement: NJ, USA

LSS Marketing & Liaison Manager

ADT Tyco (Tyco Fire & Security)
01.2005 - 01.2006
  • Oversaw the Localized Security Services (LSS) Department, liaising with security committees, individual residents, and law enforcement, while coordinating marketing initiatives to ensure high client satisfaction
  • Developed public safety initiatives and presented crime prevention workshops for communities
  • Collaborated closely with law enforcement and community groups to enhance security measures
  • Led public communication efforts, creating newsletters and updates for clients, demonstrating strong customer-focused communication skills.

South African Police Service (SAPS) Officer

06.1994 - 12.2004
  • Ten years of experience across patrol, crime prevention, and strategic management roles, including work with communications and community engagement teams
  • Recognized for leadership and dedication in managing public education projects on crime prevention
  • Honoured with awards for service excellence, showcasing commitment to community safety.

Education

BSc (Honours) Biology -

The Open University, UK
Milton Keynes, United Kingdom
10.2024

National Diploma: Policing -

Tswane University of Technology
Pretoria, South Africa
09.2002

Skills

  • Scientific Knowledge: Recent graduate with focus on molecular and cell biology, infectious diseases, and related laboratory techniques
  • Customer Service Orientation: Strong focus on client satisfaction, with experience handling inquiries, advising clients, and ensuring high service standards
  • Project & Crisis Management: Skilled in strategic planning, problem-solving, and managing large-scale projects under pressure
  • Communication: Articulate communicator experienced in briefing diverse audiences, facilitating workshops, and training team members
  • Cross-functional Collaboration: Proven ability to work effectively with internal and external stakeholders
  • Language Skills: Native English and Afrikaans, with basic Dutch (in progress)

Software

MS Word

MS Excel

MS Power Point

MS Publisher

Associations


  • Associate Member Royal Society Of Biology

Interests

Current affairs, scientific research, language studies, and community health

Additional Training


  • SHE Incident Investigation - Ashreq Health and Safety Services (08/2013)
  • ASHEPP (Applying SHE principles and procedures) - NOSA (08/2013)
  • Intro to SAMTRAC - NOSA (08/2013)
  • Health and Safety Representation - Medical Education Center (04/2011)
  • Finance For Non-Financial Managers

     Tyco Fire & Security – (01/2006)

·    Basic Accrual accounting principles and understanding 

     financial statements.

·    Budgeting, Decision Making (IRR Models) 

     and Performance Measurement

·    Managements Accounts

Continued learning and professional development

Open University: Open Learn Platform:

  • Online Summer School 2023, 07/13/2023
  • Understanding antibiotic resistance - Introductory level Science, Maths & Technology course, 07/13/2023
  • Blood and the respiratory system - Intermediate level Science, Maths & Technology course, 06/13/2023
  • Microbes – friend or foe? - Introductory level Nature & Environment course, 06/13/2023
  • A tour of the cell - Intermediate level Science, Maths & Technology course, 08/03/2022
  • Scales in space and time - Introductory level Science, Maths & Technology course, 08/21/2020
  • Water for life - Introductory level Environmental Studies course, 08/06/2020
  • Being an OU student - Introductory level Education & Development course, 08/06/2020

Timeline

Freelance Security Risk Management Consultant

Various Clients
03.2017 - 07.2020

Head of Security and OHS

Road Accident Fund
10.2009 - 02.2017

Private Security Contractor

04.2006 - 09.2009

LSS Marketing & Liaison Manager

ADT Tyco (Tyco Fire & Security)
01.2005 - 01.2006

South African Police Service (SAPS) Officer

06.1994 - 12.2004

BSc (Honours) Biology -

The Open University, UK

National Diploma: Policing -

Tswane University of Technology
Debbie Otto