Dea Pitaloka Coevert
Summary
Dynamic Senior Manager with 10+ years of experience in commercial leadership across diverse markets. Proven expertise in strategic planning, stakeholder management, and data analysis to drive operational efficiencies and revenue growth within high-performing teams. After relocating to the Netherlands and embracing the rewarding challenge of new parenthood a few months ago, I am now ready to return to the workforce and explore new opportunities across different industries. I am eligible to live and work in the Netherlands, therefore no sponsorship needed and able to start immediately.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Sales Operations Manager - Commercial
foodpanda
09.2020 - 04.2024
- Leading and managing a team of 6 APAC countries - Malaysia, Singapore, Hong Kong, Taiwan, Philippines and Thailand : over 90 people in the team, 3 layers of management and 9 managers to success
- Operations revolving around >60k partners portfolio
- Implementing the necessary changes in products,SOP,targets,KPI and other aspects to drive performance
- Bringing in average of EUR 700k - 800k ads revenue monthly, with >25% penetration on deals
- Achieving and managing operational efficiencies and cost savings through the development and deployment of systems, tools and workflows - launched and implemented new CRM feature for worldwide sales/AMs team to use
- Involved in budget planning, mainly for better resource allocation in relation to target in place (achieving >15x ROI so far)
- Continuously improving work systems, according to what's best for the local market, to increase conversion or resolve an issue
- Overseeing the daily running of commercial department, effective resource planning and implementing relevant strategies to meet goals and targets
- Setting and driving Objective Key Results (OKR), according to market trend and growth expected
- Having strong analytical skills to not only develop reports, but also interpret findings through data and translate it into action plans and way forward
- Collaborating with cross department – service ops, finance, marketing, for continuous business improvements, projects and campaigns
- Stakeholders management - multiple Countries and SMEs
Team Manager
Lenovo
04.2020 - 08.2020
- Managed 2 Projects (Lenovo) - Omnichannel and SMB partner management
- Managed total of 9 people consisting of 6 APAC countries (Malaysia, Singapore, Korea, Thailand, Taiwan and Hong Kong)
- Responsible for the set target by program manager and client
- Coached and supported the team to together drive sales
- Client/stakeholders management
- Analyzed data and insights for action plans and changes
- Program & Project Management
- Multicultural Collaborations
Sales Account Manager - Systems
Oracle
10.2019 - 04.2020
- Responsible for a dedicated set of accounts/ end users for Indonesia Market
- Responsible in achieving goals and target for Oracle systems hardware
- Managed 4 different industries include Automotive, Media & Entertainment, High Technology and Insurance
- F2f interaction with customers to give awareness, build relationship, spot and close opportunities
- Maintaining and building relationships with C-suite and higher level decision maker
Virtual Line Manager
HP Inc
07.2017 - 10.2019
- Led a team of nine across six countries (Indonesia, Malaysia, Philippines, Thailand, Singapore, and Korea) in managing B2B sales channels
- Drove sales exceeding USD 2 million per quarter, aligning regional strategies with local execution for HP partners and resellers
- Provided coaching and support to empower the team, fostering collaboration to achieve sales targets
- Strategically aligned in-country plans with regional goals, ensuring seamless implementation and measurable outcomes
Sales Manager
Shell
07.2014 - 12.2014
Education
MBA -
Swinburne University of Technology
12-2016
Bachelor of Commerce -
Swinburne University of Technology
04-2014
Skills
- Strategic Planning & Leadership
- Sales & Revenue Growth
- Business Process Improvement
- Stakeholder & Partner Management
- Data Analysis & Reporting
- Team Development & Management
- Program & Project Management
- Multicultural Collaborations
- Six Sigma - Green Belt
- Change Management
- Agile Certified Practitioner
- Business Development: Strategic Planning
- Data Analytics for Business Professionals
Certification
- Six Sigma - Green Belt
- Change Management
- Agile Certified Practitioner
- Business Development: Strategic Planning
- Business Process Improvement
- Data Analytics for Business Professionals
Languages
English
Bilingual or Proficient (C2)
Dutch
Beginner (A1)
Indonesian
Bilingual or Proficient (C2)
Timeline
Senior Sales Operations Manager - Commercial
foodpanda
09.2020 - 04.2024
Team Manager
Lenovo
04.2020 - 08.2020
Sales Account Manager - Systems
Oracle
10.2019 - 04.2020
Virtual Line Manager
HP Inc
07.2017 - 10.2019
Sales Manager
Shell
07.2014 - 12.2014
MBA -
Swinburne University of Technology
Bachelor of Commerce -
Swinburne University of Technology
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