DAWOOD JAWAHIR
Phoenix
Summary
Results-oriented and resourceful leader with over 25 years of experience in sales, marketing, and operations within the hospitality and tourism industry. Proven track record of exceeding business goals, spearheading strategic market development, and fostering strong partnerships. Skilled negotiator and communicator, adept at motivating teams and delivering exceptional client satisfaction in dynamic environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Commercial and Sales Director
Blue Safari Leisure Ltd
09.2022 - Current
- Oversee commercial and sales strategies for a portfolio encompassing submarines, catamarans, speedboats, and big game fishing services
- Develop innovative marketing initiatives to target local and international markets
- Manage client acquisition, retention, and operational efficiency to drive growth
President
Association of Leisure Operators
01.2020 - Current
- Advocated for leisure operators by actively engaging with the Ministry of Tourism and the Mauritius Tourism Promotion Authority (MTPA)
- Orchestrated initiatives like the #MauritiusNow project to promote Mauritius in key international markets
- Represented the leisure sector at trade fairs and industry conferences, strengthening the nation's tourism position
Managing Director
Tropical submarine ltd
11.2020 - 04.2022
- Directed overall performance, ensuring competitiveness through strategic pricing and product development
- Supervised recruitment, training, and performance evaluations, aligning team objectives with company goals
- Secured new and existing markets through roadshows, educational tours, and proactive partnerships with agents
Director of Sales and Marketing
Tropical submarine ltd
08.2018 - 11.2020
- Enhanced brand visibility through comprehensive advertising campaigns across various platforms
- Strengthened relationships with local and international tour operators to maximize sales and profitability
- Organized and followed up on educational trips to align tourism stakeholders with company objectives
Sales and Marketing Manager
Tropical submarine ltd
02.2010 - 08.2018
- Conducted market analysis to design competitive product offerings and identify new revenue opportunities
- Managed customer feedback to optimize client satisfaction and retention strategies
- Developed sales plans and monitored KPIs through regular team meetings and partner collaboration
Sales Executive
Tropical Submarine
11.2003 - 01.2010
- Played a pivotal role in customer acquisition and retention, bolstering brand reputation
- Collaborated with tourism stakeholders to curate engaging customer experiences
Sales Representative
Hertz / Mautourco
01.1998 - 01.2003
- Provided personalized travel and car rental solutions, contributing to revenue growth
- Built long-lasting client relationships to foster recurring business and satisfaction
Education
Science
Aleemiah College A Level
Skills
- Strategic Sales and Marketing Planning
- Client Acquisition and Retention
- Team Leadership and Development
- Revenue Optimization and Budget Control
- Strong Communication and Negotiation Skills
Accomplishments
- Facilitated security arrangements for the Blue Safari Submarine Dive for the President of India.
- Successfully enhanced Mauritius' visibility in emerging markets through targeted roadshows and marketing campaigns.
- Over 25 years of experience in tourism with industry leaders such as Mautourco, BAI Group, and Blue Safari Submarine Ltd.
References
Available upon request.
Languages
- Mauritian Creole
- English
- French
- Mandarin
Personal Information
Title: Commercial and Sales Director
Certification
- Certificate in First Aid
- Certificate in Marketing and sales
Timeline
Commercial and Sales Director
Blue Safari Leisure Ltd
09.2022 - Current
Managing Director
Tropical submarine ltd
11.2020 - 04.2022
President
Association of Leisure Operators
01.2020 - Current
Director of Sales and Marketing
Tropical submarine ltd
08.2018 - 11.2020
Sales and Marketing Manager
Tropical submarine ltd
02.2010 - 08.2018
Sales Executive
Tropical Submarine
11.2003 - 01.2010
Sales Representative
Hertz / Mautourco
01.1998 - 01.2003
- Certificate in First Aid
- Certificate in Marketing and sales
Science
Aleemiah College A Level
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