Mbole David
Runcorn
Summary
Dedicated professional with extensive experience in customer service, warehouse operations, and order processing. Proficient in computer literacy, including MS Office and data entry, with a strong understanding of logistics. Demonstrates exceptional time management, attention to detail, and team collaboration skills. Adept at using handheld devices and conducting internet research to enhance operational efficiency. Committed to leveraging skills in a dynamic environment to achieve organisational goals.
Overview
8
8
years of professional experience
Work history
Warehouse Operative
B&M Distribution Centre
01.2024 - 11.2025
- Support warehouse operations including picking, packing, sorting, and stock control.
- Ensure timely and accurate processing and dispatch of goods.
- Maintain a safe, clean, and organised working environment in line with company standards.
- Collaborate effectively with team members to achieve daily operational targets.
- Demonstrate attention to detail and reliability to ensure smooth workflow and quality results.
Sales & Customer Support Assistant
Perks Tech
01.2019 - 01.2020
- Provided product advice and support to customers purchasing mobile devices and accessories.
- Assisted with device setup, troubleshooting, and after-sales service.
- Maintained up-to-date knowledge of product features to guide customer decisions.
- Handled customer inquiries with professionalism, ensuring satisfaction and repeat business.
- Contributed to achieving sales targets through proactive engagement and teamwork.
Customer Service Representative
MTN Cameroon
01.2018 - 01.2019
- Assisted customers with SIM card registration, activation, and account issues.
- Delivered prompt and courteous service, resolving customer queries efficiently.
- Managed accurate records of daily transactions and registrations.
- Supported team performance by meeting individual and collective sales goals.
- (Part-time position while pursuing education.)
Education
General Certificate of Education (GCE) Ordinary Level - Physics, Computer Science, Mathematics, Chemistry, English Language, Economics
GHS Bonjongo
Bonjongo, CameroonSkills
- Customer service & communication
- Warehouse operations & stock handling
- Order processing & accuracy
- Computer literacy (MS Office, data entry, internet research)
- Team collaboration & adaptability
- Time management & attention to detail
- Data entry competence
- Use of handheld devices
- Basic computer literacy
- Logistics understanding
- Time management proficiency
Languages
English — Fluent
French — Conversational
Timeline
Warehouse Operative
B&M Distribution Centre
01.2024 - 11.2025
Sales & Customer Support Assistant
Perks Tech
01.2019 - 01.2020
Customer Service Representative
MTN Cameroon
01.2018 - 01.2019
General Certificate of Education (GCE) Ordinary Level - Physics, Computer Science, Mathematics, Chemistry, English Language, Economics
GHS Bonjongo